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Age Friendly BusinessLaajuus (5 cr)

Code: YY10001

Credits

5 op

Teaching language

  • Finnish

Responsible person

  • Tarja Laatikainen
  • Tuula Kukkonen

Objective

After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.

Content

The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company

Open in new tab
Enrollment

01.10.2024 - 06.04.2025

Timing

03.02.2025 - 16.05.2025

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Open UAS

Campus

Tikkarinne Campus Tikkarinne 9

Teaching languages
  • Finnish
Seats

5 - 30

Degree programmes
  • Open University of Applied Sciences Studies
  • Degree Programme in Active Ageing, Development and Management
Teachers
  • Tarja Laatikainen
Teacher in charge

Tarja Laatikainen

Scheduling groups
  • Avoin AMK ja RIPA (Size: 10. Open UAS: 10.)
  • Tutkinto-opiskelijat (Size: 0. Open UAS: 0.)
Groups
  • KAKK25
    Karelia, Open UAS, All, Spring, 2025
  • YVV24_25
Small groups
  • Open UAS students and RIPA
  • Degree students

Objective

After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.

Content

The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company

Evaluation scale

Approved/Rejected

Open in new tab
Enrollment

11.03.2024 - 31.05.2024

Timing

03.06.2024 - 31.07.2024

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Open UAS

Campus

Tikkarinne Campus Tikkarinne 9

Teaching languages
  • Finnish
Seats

1 - 100

Degree programmes
  • Degree Programme in Active Ageing, Development and Management
Teachers
  • Sini Puustinen
  • Noora Silvennoinen
Teacher in charge

Noora Silvennoinen

Groups
  • KAKK24KE
    Karelia, Open UAS, All, Summer, 2024

Objective

After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.

Content

The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company

Evaluation scale

Approved/Rejected

Open in new tab
Enrollment

01.10.2023 - 07.04.2024

Timing

01.02.2024 - 17.05.2024

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Open UAS

Campus

Tikkarinne Campus Tikkarinne 9

Teaching languages
  • Finnish
Seats

10 - 40

Degree programmes
  • Open University of Applied Sciences Studies
  • Degree Programme in Active Ageing, Development and Management
Teachers
  • Noora Silvennoinen
Teacher in charge

Noora Silvennoinen

Scheduling groups
  • Avoimen opiskelijat (Size: 10. Open UAS: 10.)
  • Tutkinto-opiskelijat (Size: 0. Open UAS: 0.)
Groups
  • KAKK24
    Karelia, Open UAS, All, Spring, 2024
  • YVV23_24
Small groups
  • Open UAS students
  • Degree students

Objective

After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.

Content

The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company

Evaluation scale

Approved/Rejected

Open in new tab
Enrollment

01.04.2023 - 12.11.2023

Timing

18.09.2023 - 08.12.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Open UAS

Campus

Tikkarinne Campus Tikkarinne 9

Teaching languages
  • Finnish
Seats

1 - 40

Degree programmes
  • Open University of Applied Sciences Studies
  • Degree Programme in Active Ageing, Development and Management
Teachers
  • Noora Silvennoinen
Teacher in charge

Noora Silvennoinen

Scheduling groups
  • Avoimen opiskelijat (Size: 10. Open UAS: 10.)
  • Tutkinto-opiskelijat (Size: 0. Open UAS: 0.)
Groups
  • KAKS23
    Karelia, Open UAS, All, Fall, 2023
  • YVV23_24
Small groups
  • Open UAS students
  • Degree students

Objective

After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.

Content

The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company

Evaluation scale

Approved/Rejected

Open in new tab
Enrollment

13.03.2023 - 14.05.2023

Timing

01.06.2023 - 31.07.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Open UAS

Teaching languages
  • Finnish
Seats

0 - 50

Degree programmes
  • Degree Programme in Active Ageing, Development and Management
Teachers
  • Noora Silvennoinen
Groups
  • KAKK23KE
    Karelia, Open UAS, All, Summer, 2023

Objective

After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.

Content

The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company

Evaluation scale

Approved/Rejected

Open in new tab
Enrollment

01.10.2022 - 08.05.2023

Timing

16.01.2023 - 22.05.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

RDI portion

5 op

Mode of delivery

Distance learning

Unit

Open UAS

Campus

Tikkarinne Campus Tikkarinne 9

Teaching languages
  • Finnish
Seats

10 - 30

Degree programmes
  • Degree Programme in Active Ageing, Development and Management
Teachers
  • Noora Silvennoinen
Teacher in charge

Tuula Kukkonen

Scheduling groups
  • Avoimen opiskelijat (Size: 10. Open UAS: 10.)
Groups
  • KAKK23
    Karelia, Open UAS, All, Spring, 2023
Small groups
  • Open UAS students

Objective

After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.

Content

The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company

Evaluation scale

Approved/Rejected

Open in new tab
Enrollment

01.04.2022 - 03.09.2022

Timing

04.09.2022 - 22.12.2022

Number of ECTS credits allocated

5 op

Virtual portion

5 op

RDI portion

5 op

Mode of delivery

Distance learning

Campus

Tikkarinne Campus Tikkarinne 9

Teaching languages
  • Finnish
Seats

10 - 60

Degree programmes
  • Degree Programme in Active Ageing, Development and Management
Teachers
  • Noora Silvennoinen
  • Tarja Laatikainen
Teacher in charge

Tarja Laatikainen

Groups
  • TOP22_23
    Other Complimentary Studies Group Semester 2022-2023

Objective

After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.

Content

The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company

Evaluation scale

Approved/Rejected

Open in new tab
Enrollment

01.04.2022 - 30.04.2022

Timing

01.06.2022 - 31.07.2022

Number of ECTS credits allocated

5 op

Virtual portion

5 op

RDI portion

5 op

Mode of delivery

Distance learning

Campus

Tikkarinne Campus Tikkarinne 9

Teaching languages
  • Finnish
Seats

5 - 20

Degree programmes
  • Degree Programme in Active Ageing, Development and Management
Teachers
  • Tarja Laatikainen
Teacher in charge

Tarja Laatikainen

Groups
  • TOP21_22
    Other Complimentary Studies Group Semester 2021-2022
  • KAKK22
    Karelia, Open UAS, All, Spring, 2022

Objective

After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.

Content

The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company

Evaluation scale

Approved/Rejected