Age Friendly BusinessLaajuus (5 cr)
Code: YY10001
Credits
5 op
Teaching language
- Finnish
Responsible person
- Tuula Kukkonen
- Noora Silvennoinen
Objective
After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.
Content
The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company
Enrollment
11.03.2024 - 31.05.2024
Timing
03.06.2024 - 31.07.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Open UAS
Campus
Tikkarinne Campus Tikkarinne 9
Teaching languages
- Finnish
Seats
1 - 100
Degree programmes
- Degree Programme in Active Ageing, Development and Management
Teachers
- Noora Silvennoinen
- Kuntoutuksen yliopettaja Virtuaalihenkilö
Teacher in charge
Noora Silvennoinen
Groups
-
KAKK24KEKarelia, Open UAS, All, Summer, 2024
Objective
After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.
Content
The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company
Evaluation scale
Approved/Rejected
Enrollment
01.10.2023 - 07.04.2024
Timing
01.02.2024 - 17.05.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Open UAS
Campus
Tikkarinne Campus Tikkarinne 9
Teaching languages
- Finnish
Seats
10 - 40
Degree programmes
- Open University of Applied Sciences Studies
- Degree Programme in Active Ageing, Development and Management
Teachers
- Noora Silvennoinen
Teacher in charge
Noora Silvennoinen
Scheduling groups
- Avoimen opiskelijat (Size: 10. Open UAS: 10.)
- Tutkinto-opiskelijat (Size: 0. Open UAS: 0.)
Groups
-
KAKK24Karelia, Open UAS, All, Spring, 2024
-
YVV23_24
Small groups
- Open UAS students
- Degree students
Objective
After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.
Content
The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company
Evaluation scale
Approved/Rejected
Enrollment
01.04.2023 - 12.11.2023
Timing
18.09.2023 - 08.12.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Open UAS
Campus
Tikkarinne Campus Tikkarinne 9
Teaching languages
- Finnish
Seats
1 - 40
Degree programmes
- Open University of Applied Sciences Studies
- Degree Programme in Active Ageing, Development and Management
Teachers
- Noora Silvennoinen
Teacher in charge
Noora Silvennoinen
Scheduling groups
- Avoimen opiskelijat (Size: 10. Open UAS: 10.)
- Tutkinto-opiskelijat (Size: 0. Open UAS: 0.)
Groups
-
KAKS23Karelia, Open UAS, All, Fall, 2023
-
YVV23_24
Small groups
- Open UAS students
- Degree students
Objective
After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.
Content
The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company
Evaluation scale
Approved/Rejected
Enrollment
13.03.2023 - 14.05.2023
Timing
01.06.2023 - 31.07.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Open UAS
Teaching languages
- Finnish
Seats
0 - 50
Degree programmes
- Degree Programme in Active Ageing, Development and Management
Teachers
- Noora Silvennoinen
Groups
-
KAKK23KEKarelia, Open UAS, All, Summer, 2023
Objective
After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.
Content
The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company
Evaluation scale
Approved/Rejected
Enrollment
01.10.2022 - 08.05.2023
Timing
16.01.2023 - 22.05.2023
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
5 op
Mode of delivery
Distance learning
Unit
Open UAS
Campus
Tikkarinne Campus Tikkarinne 9
Teaching languages
- Finnish
Seats
10 - 30
Degree programmes
- Degree Programme in Active Ageing, Development and Management
Teachers
- Noora Silvennoinen
Teacher in charge
Tuula Kukkonen
Scheduling groups
- Avoimen opiskelijat (Size: 10. Open UAS: 10.)
Groups
-
KAKK23Karelia, Open UAS, All, Spring, 2023
Small groups
- Open UAS students
Objective
After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.
Content
The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company
Evaluation scale
Approved/Rejected
Enrollment
01.04.2022 - 03.09.2022
Timing
04.09.2022 - 22.12.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
5 op
Mode of delivery
Distance learning
Campus
Tikkarinne Campus Tikkarinne 9
Teaching languages
- Finnish
Seats
10 - 60
Degree programmes
- Degree Programme in Active Ageing, Development and Management
Teachers
- Noora Silvennoinen
- Tarja Laatikainen
Teacher in charge
Tarja Laatikainen
Groups
-
TOP22_23Other Complimentary Studies Group Semester 2022-2023
Objective
After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.
Content
The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company
Evaluation scale
Approved/Rejected
Enrollment
01.04.2022 - 30.04.2022
Timing
01.06.2022 - 31.07.2022
Number of ECTS credits allocated
5 op
Virtual portion
5 op
RDI portion
5 op
Mode of delivery
Distance learning
Campus
Tikkarinne Campus Tikkarinne 9
Teaching languages
- Finnish
Seats
5 - 20
Degree programmes
- Degree Programme in Active Ageing, Development and Management
Teachers
- Tarja Laatikainen
Teacher in charge
Tarja Laatikainen
Groups
-
TOP21_22Other Complimentary Studies Group Semester 2021-2022
-
KAKK22Karelia, Open UAS, All, Spring, 2022
Objective
After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.
Content
The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company
Evaluation scale
Approved/Rejected