IT Organization & Management | Study Guide, Karelia

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Studies for exchange students and CampusOnline

IT Organization & Management (5 cr)

Code: LTD7026-3002

General information

Enrollment

01.04.2023 - 15.04.2023

Timing

01.09.2023 - 23.10.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Campus

Wärtsilä Campus Karjalankatu 3

Teaching languages

Finnish

Seats

10 - 50

Degree programmes

Degree Programme in Business Information Technology

Teachers

Anitta Kurki
Jyri Roihuvuo

Teacher in charge

Jyri Roihuvuo

Groups

LTDNS20
Information Technology (BBA), Full-time Studies, Fall, 2020

Objective

Student is able to describe the tasks in ICT services.
Student knows the key consepts, standards, and references in ICT services.
Student is able to work in different ICT service positions.
Student can describe ICT Service processes and considering their life cycle analysis (ITIL).
Student knows the essential legislation conserning ICT.

Content

ICT services: aims, tasks, consepts, standards.
ICT process management and development.
Life cycle analysis (ITIL)
ICT legislation

Evaluation scale

H-5