Skip to main content

Responsible Communication and Marketing in Tourism (3 cr)

Code: PR10003-3001

General information


Enrollment

01.10.2022 - 15.03.2023

Timing

16.03.2023 - 31.05.2023

Number of ECTS credits allocated

3 op

Mode of delivery

Contact teaching

Campus

Wärtsilä Campus Karjalankatu 3

Teaching languages

  • English

Seats

20 - 60

Degree programmes

  • Degree Programme in Tourism and Hospitality Management

Teachers

  • Raija Ruusunen

Teacher in charge

Raija Ruusunen

Groups

  • LUTNS20
    Hospitality Management (BA), Tourism and Catering, Full-time Studies, Fall, 2020
  • LUTNS19
    Hospitality Management (BA), Tourism and Catering, Full-time Studies, Fall, 2019
  • TOP22_23
    Other Complimentary Studies Group Semester 2022-2023
  • PRNS21
    Hospitality Management (BA), Tourism and Catering, Full-time Studies, Fall, 2021

Teaching methods

Content:
Importance of responsible communication and marketing in tourism
Communicating authentic and accurate messages
Sustainable practices of communicating and marketing
Maintaining data privacy in SMEs
Collecting customer feedback

Objectives:
The student
Is able to utilize different types of dissemination channels for interaction with customers
is able to apply the means of sustainable and responsible communication
Is able to recognize and apply the different cultural ways of communication
Understands the importance of customer data protection

Further information

Objectives:
The student
Is able to utilize different types of dissemination channels for interaction with customers
is able to apply the means of sustainable and responsible communication
Is able to recognize and apply the different cultural ways of communication
Understands the importance of customer data protection

Evaluation scale

H-5