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Responsible Communication and Marketing in Tourism (3 cr)

Code: PR10003-3001

General information


Enrollment
01.10.2022 - 15.03.2023
Registration for the implementation has ended.
Timing
16.03.2023 - 31.05.2023
Implementation has ended.
Number of ECTS credits allocated
3 cr
Local portion
3 cr
Mode of delivery
Contact learning
Campus
Wärtsilä Campus Karjalankatu 3
Teaching languages
English
Seats
20 - 60
Teachers
Raija Ruusunen
Teacher in charge
Raija Ruusunen
Groups
LUTNS19
Hospitality Management (BA), Tourism and Catering, Full-time Studies, Fall, 2019
LUTNS20
Hospitality Management (BA), Tourism and Catering, Full-time Studies, Fall, 2020
PRNS21
Hospitality Management (BA), Tourism and Catering, Full-time Studies, Fall, 2021
Course
PR10003

Evaluation scale

H-5

Teaching methods

Content:
Importance of responsible communication and marketing in tourism
Communicating authentic and accurate messages
Sustainable practices of communicating and marketing
Maintaining data privacy in SMEs
Collecting customer feedback

Objectives:
The student
Is able to utilize different types of dissemination channels for interaction with customers
is able to apply the means of sustainable and responsible communication
Is able to recognize and apply the different cultural ways of communication
Understands the importance of customer data protection

Further information

Objectives:
The student
Is able to utilize different types of dissemination channels for interaction with customers
is able to apply the means of sustainable and responsible communication
Is able to recognize and apply the different cultural ways of communication
Understands the importance of customer data protection

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