Sociala kontakter för restonomer (Swedish Course) (3 cr)
Code: PR10024-3002
General information
Enrollment
01.10.2024 - 31.10.2024
Timing
07.01.2025 - 01.06.2025
Number of ECTS credits allocated
3 op
Mode of delivery
Contact teaching
Campus
Wärtsilä Campus Karjalankatu 3
Teaching languages
- Finnish
Seats
20 - 60
Degree programmes
- Degree Programme in Tourism and Service Business
Teachers
- Kielten ja viestinnän opetus Virtuaali ruotsi
Teacher in charge
Heini Lääperi
Groups
-
PRAS23Hospitality Management (BA), Tourism and Catering, blended learning, Fall, 2023
Location and time
Spring semester 2024, Wärtsilä Campus and online on Moodle platform.
Teaching methods
Objective
You are able to work in Scandinavian tourist attractions. You understand the language skills to be an essential part of your professional know-how. You can communicate orally and in written language in core customer situations within tourism and negotiate in good manner. You strengthen your tourism related vocabulary.
Content
Customer service (hotel, restaurant, travel agency), negotiations/meetings, taking care of Scandinavian visitors, tasks and vocabulary in tourism, tourism vocabulary, correspondence, current Scandinavian phenomena in tourism, core tourist attractions, Scandinavian culture, intercultural Scandinavian communication.
Evaluation scale
H-5