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IT Organization & Management (5 cr)

Code: LTD7026-3003

General information


Enrollment
01.04.2024 - 30.04.2024
Registration for the implementation has ended.
Timing
26.08.2024 - 20.12.2024
Implementation has ended.
Number of ECTS credits allocated
5 cr
Local portion
5 cr
Mode of delivery
Contact learning
Unit
Tradenomi / Tietojenkäsittely (DD)
Campus
Wärtsilä Campus Karjalankatu 3
Teaching languages
Finnish
Seats
10 - 85
Degree programmes
Degree Programme in Business Information Technology
Teachers
Anitta Kurki
Jyri Roihuvuo
Teacher in charge
Jyri Roihuvuo
Groups
DTNS21
Information Technology (BBA), Full-time Studies, Fall, 2021
Course
LTD7026

Evaluation scale

H-5

Objective

Student is able to describe the tasks in ICT services.
Student knows the key consepts, standards, and references in ICT services.
Student is able to work in different ICT service positions.
Student can describe ICT Service processes and considering their life cycle analysis (ITIL).
Student knows the essential legislation conserning ICT.

Content

ICT services: aims, tasks, consepts, standards.
ICT process management and development.
Life cycle analysis (ITIL)
ICT legislation

Materials

Study material in Moodle.

Teaching methods

Weekly lessons are held online and recorded. Participation in them is desirable, but not mandatory.
Each lesson is accompanied by a learning task, a "weekly exercise".
Learning journal

Student workload

Weekly lessons 30 h
Learning assignments 30 h
Writing a learning diary 30 h
Independent study 40 h

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