Sociala kontakter (3 cr)
Code: LUT6021-LUA19L1
General information
- Timing
- 01.08.2019 - 31.12.2019
- Implementation has ended.
- Number of ECTS credits allocated
- 3 cr
- Local portion
- 3 cr
- Mode of delivery
- Contact learning
- Unit
- Services
- Campus
- Wärtsilä Campus Karjalankatu 3
- Teaching languages
- Finnish
- Seats
- 20 - 60
- Teachers
- Merja Öhman
- Teacher in charge
- Merja Öhman
- Groups
-
LUTNS18Hospitality Management (BA), Tourism and Catering, Full-time Studies, Fall, 2018
- Course
- LUT6021
Evaluation scale
H-5
Objective
You are able to work in Scandinavian tourist attractions. You understand the language skills to be an essential part of you professional know-how. You can communicate orally and in written language in core customer situations within tourism and negotiate in good manner. You strengthen your tourism related vocabulary.
Content
Customer service (hotel, restaurant, travel agency), negotiations/meetings, taking care of Scandinavian visitors, tasks and vocabulary in tourism, tourism vocabulary, correspondence, current Scandinavian phenomena in tourism, core tourist attractions, Scandinavian culture, intercultural Scandinavian communication.
Materials
Timo Jokisalo.Ritva Minni, Flexservice, Svenska för högskolor, Otava 2006
Student workload
kontaktiopetus 30 hryhmätyöskentely 12 hoppimistehtävät 18 hitsenäinen tiedonhankinta 14harviointi ja palaute 6h