Experience Design (5 cr)
Code: LUT6033-LUB21L1
General information
- Enrollment
- 01.10.2020 - 31.10.2020
- Registration for the implementation has ended.
- Timing
- 15.03.2021 - 14.05.2021
- Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 3 cr
- Virtual portion
- 2 cr
- RDI portion
- 3 cr
- Mode of delivery
- Blended learning
- Unit
- Restonomikoulutus (PR)
- Campus
- Wärtsilä Campus Karjalankatu 3
- Teaching languages
- Finnish
- Seats
- 20 - 60
- Teachers
- Tarja Kupiainen
- Tuija Kainulainen
- Teacher in charge
- Tarja Kupiainen
- Groups
-
LUTNS18Hospitality Management (BA), Tourism and Catering, Full-time Studies, Fall, 2018
- Course
- LUT6033
Evaluation scale
H-5
Objective
The student
- uses innovative and user centred methods to design services and to compose customer-oriented service paths with touchpoints planned in detail
- understands the significance of an individual's or group's values, motives, expectations, needs, desires, knowledge, skills, experiences, and perceptions in tourism productization processes
Content
Service Design principles and methods. User centred planning and innovation processes. Productization of experiences.
Qualifications
Tutkin ja kehitiän -opintojakso tulee olla suoritettuna ennen opintojaksoa.