German for Customer Service | Study Guide, Karelia

Bachelor's Degree (UAS): Daytime implementation
- Education in Finnish
  - Business, administration and law
    - Degree Programme in Business Economics
  - Agriculture, forestry, fisheries and veterinary
    - Degree Programme in Forestry
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    - Degree Programme in Tourism and Hospitality Management
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    - Degree Programme in Business Information Technology
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    - Complementary Studies
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    - Degree Programme in International Business
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    - Degree Programme in Industrial Management
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    - Degree Programme in Information and Communication Technology
  - Complementary and Other Studies
    - Complementary Studies
Bachelor's Degree (UAS): Multimodal implementation
- Education in Finnish
  - Business, administration and law
    - Degree Programme in Business Economics
  - Services
    - Degree Programme in Tourism and Hospitality Management
  - Engineering, manufacturing and construction
    - Degree Programme in Construction Engineering
  - Health and welfare
Master's Degree (UAS)
- Education in Finnish
  - Business, administration and law
    - Degree Programme in Business Management and Leadership
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    - Degree Programme in Sustainable Energy Economy
  - Engineering, manufacturing and construction
    - Degree Programme in Technology Competence Management
    - Advanced manufacturing
  - Health and welfare
  - Complementary and Other Studies
    - Complementary Studies (Master's Degree)
- Education in English
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    - Sustainability Management
  - Complementary and Other Studies
    - Complementary Studies (Master's Degree)
Open UAS
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    - Open University of Applied Sciences Studies
  - Health and welfare
    - Degree Programme in Physiotherapy
    - Degree Programme in Social Services
  - Complementary and Other Studies
    - Preparatory studies
- Education in English
  - Business, administration and law
    - Open University of Applied Sciences Studies
Specialisation studies
- Education in Finnish
  - Agriculture, forestry, fisheries and veterinary
    - Bioeconomy Specialisation Studies
    - Degree Programme in Forestry
Preparatory training for immigrants
- Education in Finnish
  - Business, administration and law
    - Preparatory Education for Higher Education
- Education in English
  - Business, administration and law
    - Preparatory Education for Higher Education
Studies for exchange students and CampusOnline

German for Customer Service (5 cr)

Code: KEP7008-3005

General information

Enrollment

01.10.2021 - 31.10.2021

Timing

10.01.2022 - 22.05.2022

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Campus

Wärtsilä Campus Karjalankatu 3

Teaching languages

Finnish

Seats

20 - 35

Degree programmes

Degree Programme in Business Economics

Teachers

Kaija Sankila

Teacher in charge

Kaija Sankila

Groups

TOP21_22
Other Complimentary Studies Group Semester 2021-2022
LLNS21
BBA, Business Economics, Full-time studies, Fall, 2021

Objective

After having completed the course the student is capable of speaking and writing German in everyday and working life situations. S/he is able to narrate in the past tense. S/he is acquainted with the German speaking countires in Europe and typical German customs.

Content

Asking and telling the way, giving instructions, telephone and hotelphrases, weather, business and pleasure travel, public transport,telling about one's career and company

Evaluation scale

H-5