Multidisciplinary Customer Processes and Service Counselling (6 cr)
Code: SG10011-3004
General information
Enrollment
01.10.2024 - 31.10.2024
Timing
07.01.2025 - 01.06.2025
Number of ECTS credits allocated
6 op
Virtual portion
5.5 op
Mode of delivery
9 % Contact teaching, 91 % Distance learning
Campus
Tikkarinne Campus Tikkarinne 9
Teaching languages
- Finnish
Seats
20 - 50
Degree programmes
- Degree Programme in Applied Gerontology
Teachers
- Piia Kauhanen
- Helena Ikonen
- Karoliina Keinänen
Teacher in charge
Terhi Myller
Groups
-
SGAK24Degree Programme in Applied Gerontology, Blended Learning, Spring, 2024
Objective
A) Multidisciplinary Client Processes and Service Counselling 4 cr
- You are able to define phases of work processes of the applied gerontology professionals; first stage evaluation, needs' assessment, planning and aims' specification, definition of support and assistance, process evaluation and process closing
-You are able to assess, plan and implement need-based service entity of older people as a part of multiprofessional collaboration
-You are able to choose individual, statutory services and forms of support for older people
- You are able to create an individual service/care/rehabilition plan in multiprofessional collaboration
-You are able describe and apply case-management as an work orientation
-You are able to analyse guidance of older people and implement guidance considering individual needs
Content
- Work processes of applied gerontology professionals
-Case-management and service counselling
-Services and different forms of support and assistance
-Empowered and rehabilitation-supportative orientation
-Multiprofessional collaboration
-Security of clients and patients
-Specific questions of guidance of older people
Evaluation scale
H-5