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Multidisciplinary Customer Processes and Service Counselling (6 cr)

Code: SG10011-3004

General information


Enrollment

01.10.2024 - 31.10.2024

Timing

07.01.2025 - 01.06.2025

Number of ECTS credits allocated

6 op

Virtual portion

5.5 op

Mode of delivery

9 % Contact teaching, 91 % Distance learning

Campus

Tikkarinne Campus Tikkarinne 9

Teaching languages

  • Finnish

Seats

20 - 50

Degree programmes

  • Degree Programme in Applied Gerontology

Teachers

  • Piia Kauhanen
  • Helena Ikonen
  • Karoliina Keinänen

Teacher in charge

Terhi Myller

Groups

  • SGAK24
    Degree Programme in Applied Gerontology, Blended Learning, Spring, 2024

Objective

A) Multidisciplinary Client Processes and Service Counselling 4 cr

- You are able to define phases of work processes of the applied gerontology professionals; first stage evaluation, needs' assessment, planning and aims' specification, definition of support and assistance, process evaluation and process closing
-You are able to assess, plan and implement need-based service entity of older people as a part of multiprofessional collaboration
-You are able to choose individual, statutory services and forms of support for older people
- You are able to create an individual service/care/rehabilition plan in multiprofessional collaboration
-You are able describe and apply case-management as an work orientation
-You are able to analyse guidance of older people and implement guidance considering individual needs

Content

- Work processes of applied gerontology professionals
-Case-management and service counselling
-Services and different forms of support and assistance
-Empowered and rehabilitation-supportative orientation
-Multiprofessional collaboration
-Security of clients and patients
-Specific questions of guidance of older people

Evaluation scale

H-5