Age Friendly Business (5 cr)
Code: YY10001-3009
General information
Enrollment
11.03.2024 - 31.05.2024
Timing
03.06.2024 - 31.07.2024
Number of ECTS credits allocated
5 op
Virtual portion
5 op
Mode of delivery
Distance learning
Unit
Open UAS
Campus
Tikkarinne Campus Tikkarinne 9
Teaching languages
- Finnish
Seats
1 - 100
Degree programmes
- Degree Programme in Active Ageing, Development and Management
Teachers
- Noora Silvennoinen
- Kuntoutuksen yliopettaja Virtuaalihenkilö
Teacher in charge
Noora Silvennoinen
Groups
-
KAKK24KEKarelia, Open UAS, All, Summer, 2024
Objective
After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.
Content
The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company
Evaluation scale
Approved/Rejected