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Sociala kontakter för restonomer (Swedish Course) (3 cr)

Code: PR10024-3001

General information


Enrollment

01.10.2023 - 31.10.2023

Timing

08.01.2024 - 26.05.2024

Number of ECTS credits allocated

3 op

Mode of delivery

Contact teaching

Campus

Wärtsilä Campus Karjalankatu 3

Teaching languages

  • Finnish

Seats

20 - 60

Degree programmes

  • Degree Programme in Tourism and Hospitality Management

Teachers

  • Marita Suomalainen
  • Heini Lääperi

Teacher in charge

Heini Lääperi

Groups

  • PRAS22
    Hospitality Management (BA), Tourism and Catering, blended learning, Fall, 2022

Location and time

Spring semester 2024, Wärtsilä Campus and online on Moodle platform.

Teaching methods

Objective
You are able to work in Scandinavian tourist attractions. You understand the language skills to be an essential part of your professional know-how. You can communicate orally and in written language in core customer situations within tourism and negotiate in good manner. You strengthen your tourism related vocabulary.

Content
Customer service (hotel, restaurant, travel agency), negotiations/meetings, taking care of Scandinavian visitors, tasks and vocabulary in tourism, tourism vocabulary, correspondence, current Scandinavian phenomena in tourism, core tourist attractions, Scandinavian culture, intercultural Scandinavian communication.

Evaluation scale

H-5