Experience Design | Study Guide, Karelia

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Bachelor's Degree (UAS): Multimodal implementation
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    - Degree Programme in Business Economics
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    - Degree Programme in Construction Engineering
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Studies for exchange students and CampusOnline

Experience Design (5 cr)

Code: LUT6033-3002

General information

Enrollment

01.10.2023 - 31.10.2023

Timing

18.03.2024 - 10.05.2024

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Restonomikoulutus (PR)

Campus

Wärtsilä Campus Karjalankatu 3

Teaching languages

Finnish

Seats

20 - 60

Degree programmes

Degree Programme in Tourism and Hospitality Management

Teachers

Tuija Kainulainen

Teacher in charge

Tarja Kupiainen

Groups

PRNS21
Hospitality Management (BA), Tourism and Catering, Full-time Studies, Fall, 2021

Objective

The student
- uses innovative and user centred methods to design services and to compose customer-oriented service paths with touchpoints planned in detail
- understands the significance of an individual's or group's values, motives, expectations, needs, desires, knowledge, skills, experiences, and perceptions in tourism productization processes

Content

Service Design principles and methods. User centred planning and innovation processes. Productization of experiences.

Evaluation scale

H-5