Technical Sales and BiddingLaajuus (3 cr)
Course unit code: II10025
General information
- Credits
- 3 cr
- Teaching language
- English
- Responsible person
- Varpumaria Jeskanen, Vastuuopettaja
Objective
You understand relevance of good sales work for customers and companies. You understand meaning of social and interaction skills for sales work and you are able to apply them successfully in customer interaction. You understand the sales process and you can create an offer for a customer tender request. You are able to negotiate with the customer and guide the sales negotiations towards win-win situation.
Content
- Professional sales techniques and skills
- b-for-b selling in international business environment
- Customer value creation
- Sales process steps
- Successful sales negotiations and bidding process
- Value based pricing and sales documentation