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Developing Service System in Social Services and Health CareLaajuus (5 cr)

Code: YS10005

Credits

5 op

Teaching language

  • Finnish

Responsible person

  • Marika Lappalainen (tuplarooli)

Objective

After completing this course you will be able to:
- Search for and process the best possible information, analyzing it within the work community, in the development of well-being and health, and in the management of customer-oriented activities.
- Apply information about the effects and opportunities of internationalization, anticipating future trends in your own professional field.
- Apply information about the effects of the political-administrative control system on practical activities and to adapt the activities of the unit you are managing to changing requirements (Social and health care legislation).
- Understand the principles of financially profitable operations in management.
- Evaluate and compare productized services provided by social and health entrepreneurs.
- Lead the organization of welfare services in sparsely populated areas.

Content

- Knowledge in customer-oriented management of work community competence, operations and well-being
- Internationalization development and global perspective in social and health services
- Social and health care legislation and political-administrative control system in relation to unit operations
- Financially profitable operations in management
- Management of welfare services in sparsely populated areas
- Entrepreneurship in the social and health sector as part of the social and healthcare service system

Enrollment

01.04.2024 - 30.04.2024

Timing

26.08.2024 - 20.12.2024

Number of ECTS credits allocated

5 op

Virtual portion

5 op

RDI portion

3 op

Mode of delivery

Distance learning

Campus

Tikkarinne Campus Tikkarinne 9

Teaching languages
  • Finnish
Seats

15 - 50

Degree programmes
  • Degree Programme in the Development and Management of Health Care and Social Services
Teachers
  • Marika Lappalainen
Teacher in charge

Marika Lappalainen (tuplarooli)

Groups
  • SSYS23
    Physiotherapist / Nurse / Social Services / Public Health Nurse (MA), Development and Management of Health Care and Social Services, syksy, 2023

Objective

After completing this course you will be able to:
- Search for and process the best possible information, analyzing it within the work community, in the development of well-being and health, and in the management of customer-oriented activities.
- Apply information about the effects and opportunities of internationalization, anticipating future trends in your own professional field.
- Apply information about the effects of the political-administrative control system on practical activities and to adapt the activities of the unit you are managing to changing requirements (Social and health care legislation).
- Understand the principles of financially profitable operations in management.
- Evaluate and compare productized services provided by social and health entrepreneurs.
- Lead the organization of welfare services in sparsely populated areas.

Content

- Knowledge in customer-oriented management of work community competence, operations and well-being
- Internationalization development and global perspective in social and health services
- Social and health care legislation and political-administrative control system in relation to unit operations
- Financially profitable operations in management
- Management of welfare services in sparsely populated areas
- Entrepreneurship in the social and health sector as part of the social and healthcare service system

Location and time

The teaching is implemented as online teaching

Materials

Study materials can be found in the course Moodle

Teaching methods

After completing this course you will be able to:
- Search for and process the best possible information, analyzing it within the work community, in the development of well-being and health, and in the management of customer-oriented activities.
- Apply information about the effects and opportunities of internationalization, anticipating future trends in your own professional field.
- Apply information about the effects of the political-administrative control system on practical activities and to adapt the activities of the unit you are managing to changing requirements (Social and health care legislation).
- Understand the principles of financially profitable operations in management.
- Evaluate and compare productized services provided by social and health entrepreneurs.
- Lead the organization of welfare services in sparsely populated areas.


Content:
- Knowledge in customer-oriented management of work community competence, operations and well-being
- Internationalization development and global perspective in social and health services
- Social and health care legislation and political-administrative control system in relation to unit operations
- Financially profitable operations in management
- Management of welfare services in sparsely populated areas
- Entrepreneurship in the social and health sector as part of the social and healthcare service system

Student workload

The course is a total of 5 x 27 hours = 135 hours, of which the majority of independent work includes lectures of the teacher and two seminar days.

Evaluation scale

Approved/Rejected

Enrollment

01.04.2023 - 15.04.2023

Timing

28.08.2023 - 31.12.2023

Number of ECTS credits allocated

5 op

Virtual portion

5 op

RDI portion

3 op

Mode of delivery

Distance learning

Campus

Tikkarinne Campus Tikkarinne 9

Teaching languages
  • Finnish
Seats

15 - 50

Degree programmes
  • Degree Programme in the Development and Management of Health Care and Social Services
Teachers
  • Sote YAMK Virtuaalihenkilö
  • Marika Lappalainen
Teacher in charge

Marika Lappalainen (tuplarooli)

Groups
  • SSYS22
    Physiotherapist / Nurse / Social Services / Public Health Nurse (MA), Development and Management of Health Care and Social Services, syksy, 2022

Objective

After completing this course you will be able to:
- Search for and process the best possible information, analyzing it within the work community, in the development of well-being and health, and in the management of customer-oriented activities.
- Apply information about the effects and opportunities of internationalization, anticipating future trends in your own professional field.
- Apply information about the effects of the political-administrative control system on practical activities and to adapt the activities of the unit you are managing to changing requirements (Social and health care legislation).
- Understand the principles of financially profitable operations in management.
- Evaluate and compare productized services provided by social and health entrepreneurs.
- Lead the organization of welfare services in sparsely populated areas.

Content

- Knowledge in customer-oriented management of work community competence, operations and well-being
- Internationalization development and global perspective in social and health services
- Social and health care legislation and political-administrative control system in relation to unit operations
- Financially profitable operations in management
- Management of welfare services in sparsely populated areas
- Entrepreneurship in the social and health sector as part of the social and healthcare service system

Location and time

The teaching is implemented as online teaching

Materials

Study materials can be found in the course Moodle

Teaching methods

The aims and content of the course are further specified.

At present, the aim is to:

- You can search for and process the best possible information in the work community, in the development of well-being and health, and in the management of customer-oriented activities.

- You can apply information about the effects and opportunities of internationalization anticipating the future in your own field - You will learn to compare the production production structures, processes and resources of Finland and other EU countries in the social and health care sector

- You are able to take into account and apply information about the effects of the political-administrative control system (state and municipality) on practical activities and to adapt the activities of the unit you are managing to changing requirements (Social and health care legislation)

- You understand the principles of financially profitable operations in management

- You can evaluate and compare the cost-effectiveness of productized services provided by social and health entrepreneurs

- You are able to manage the organization of welfare services in sparsely populated areas.

The content follows the goals

Student workload

The course is a total of 5 x 27 = 135 hours, of which the majority of independent work includes lectures of the teacher and two seminar days.

Evaluation scale

Approved/Rejected

Assessment methods and criteria

Approved - rejected - to be completed