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Quality ManagementLaajuus (5 cr)

Code: LTP7142

Credits

5 op

Teaching language

  • Finnish

Responsible person

  • Jyrki Kankkunen
  • Jarmo Pehkonen

Objective

- basic concepts of quality from stone-age to Six Sigma and the most important developers of quality as we now it today- Jot, Lean, Kaizen and similar concepts of making quality- principles of ISO 9000, integrated systems (ISO9000, ISO14000, OHSAS and similar standards). Audiotioning and certification- quality tools- methods of quality checking- benchmarking- quality awards- Six Sigma

Content

- basic concepts of quality from stone-age to Six Sigma and the most important developers of quality as we now it today- Jot, Lean, Kaizen and similar concepts of making quality- principles of ISO 9000, integrated systems (ISO9000, ISO14000, OHSAS and similar standards). Audiotioning and certification- quality tools- methods of quality checking- benchmarking- quality awards- Six Sigma