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Interaction and Communication in the Work of the SupervisorLaajuus (3 cr)

Code: LL10073

Credits

3 op

Teaching language

  • Finnish

Responsible person

  • Satu Saarinen

Objective

The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.

Content

Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community

Enrollment

01.10.2024 - 02.03.2025

Timing

10.03.2025 - 31.05.2025

Number of ECTS credits allocated

3 op

Virtual portion

3 op

Mode of delivery

Distance learning

Campus

Wärtsilä Campus Karjalankatu 3

Teaching languages
  • Finnish
Seats

5 - 80

Degree programmes
  • Degree Programme in Business Economics
Teachers
  • Satu Saarinen
Teacher in charge

Satu Saarinen

Scheduling groups
  • Avoin AMK ja RIPA (Size: 40. Open UAS: 40.)
  • Tutkinto-opiskelijat (Size: 0. Open UAS: 0.)
Groups
  • TOP24_25
    Other Complimentary Studies Group Semester 2024-2025
  • KAKK25
    Karelia, Open UAS, All, Spring, 2025
Small groups
  • Open UAS students and RIPA
  • Degree students

Objective

The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.

Content

Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community

Teaching methods

The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.

Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Leading person and effective interaction in the work community: appreciative management, promotion of cooperation, fairness
- Supervisor and a good feedback culture: the benefits and obstacles of feedback, how to give feedback in the work community.
- Supervisor and challenging situations in the work community: how the supervisor resolves problem and conflict situations.

The course contains digital teaching material and source material, which the student can use to study independently. The student prepares four essay-type texts, for which he receives written feedback from the teacher.

The course is suitable for e.g. students who aim for supervisory and management positions in the future or for e.g. those who do managerial work to help develop their own skills.

Evaluation scale

Approved/Rejected

Enrollment

01.04.2024 - 08.09.2024

Timing

23.09.2024 - 06.12.2024

Number of ECTS credits allocated

3 op

Virtual portion

3 op

Mode of delivery

Distance learning

Campus

Wärtsilä Campus Karjalankatu 3

Teaching languages
  • Finnish
Seats

1 - 110

Degree programmes
  • Degree Programme in Business Economics
Teachers
  • Satu Saarinen
Teacher in charge

Satu Saarinen

Scheduling groups
  • Avoin amk ja RIPA (Size: 15. Open UAS: 15.)
Groups
  • TOP24_25
    Other Complimentary Studies Group Semester 2024-2025
  • KAKS24
    Karelia, Open UAS, All, Fall, 2024
Small groups
  • Open UAS and RIPA

Objective

The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.

Content

Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community

Teaching methods

The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.

Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Leading person and effective interaction in the work community: appreciative management, promotion of cooperation, fairness
- Supervisor and a good feedback culture: the benefits and obstacles of feedback, how to give feedback in the work community.
- Supervisor and challenging situations in the work community: how the supervisor resolves problem and conflict situations.

The course contains digital teaching material and source material, which the student can use to study independently. The student prepares four essay-type texts, for which he receives written feedback from the teacher.

The course is suitable for e.g. students who aim for supervisory and management positions in the future or for e.g. those who do managerial work to help develop their own skills.
Aika ja paikka

Evaluation scale

Approved/Rejected

Enrollment

11.03.2024 - 19.05.2024

Timing

03.06.2024 - 31.07.2024

Number of ECTS credits allocated

3 op

Virtual portion

3 op

Mode of delivery

Distance learning

Campus

Wärtsilä Campus Karjalankatu 3

Teaching languages
  • Finnish
Seats

20 - 70

Degree programmes
  • Open University of Applied Sciences Studies
  • Degree Programme in Business Economics
Teachers
  • Satu Saarinen
Teacher in charge

Satu Saarinen

Scheduling groups
  • Avoimen opiskelijat (Size: 40. Open UAS: 40.)
  • Tutkinto-opiskelijat (Size: 0. Open UAS: 0.)
Groups
  • TOP23_24
    Other Complimentary Studies Group Semester 2023-2024
  • KAKK24KE
    Karelia, Open UAS, All, Summer, 2024
Small groups
  • Open UAS students
  • Degree students

Objective

The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.

Content

Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community

Teaching methods

The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.

Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Leading person and effective interaction in the work community: appreciative management, promotion of cooperation, fairness
- Supervisor and a good feedback culture: the benefits and obstacles of feedback, how to give feedback in the work community.
- Supervisor and challenging situations in the work community: how the supervisor resolves problem and conflict situations.

The course contains digital teaching material and source material, which the student can use to study independently. The student prepares four essay-type texts, for which he receives written feedback from the teacher.

The course is suitable for e.g. students who aim for supervisory and management positions in the future or for e.g. those who do managerial work to help develop their own skills.

Evaluation scale

Approved/Rejected

Enrollment

01.10.2023 - 11.02.2024

Timing

26.02.2024 - 10.05.2024

Number of ECTS credits allocated

3 op

Virtual portion

3 op

Mode of delivery

Distance learning

Campus

Wärtsilä Campus Karjalankatu 3

Teaching languages
  • Finnish
Seats

20 - 50

Degree programmes
  • Open University of Applied Sciences Studies
  • Degree Programme in Business Economics
Teachers
  • Satu Saarinen
Teacher in charge

Satu Saarinen

Scheduling groups
  • Avoimen opiskelijat (Size: 20. Open UAS: 20.)
  • Tutkinto-opiskelijat (Size: 0. Open UAS: 0.)
Groups
  • TOP23_24
    Other Complimentary Studies Group Semester 2023-2024
  • KAKK24
    Karelia, Open UAS, All, Spring, 2024
Small groups
  • Open UAS students
  • Degree students

Objective

The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.

Content

Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community

Teaching methods

The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.

Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Leading person and effective interaction in the work community: appreciative management, promotion of cooperation, fairness
- Supervisor and a good feedback culture: the benefits and obstacles of feedback, how to give feedback in the work community.
- Supervisor and challenging situations in the work community: how the supervisor resolves problem and conflict situations.

The course contains digital teaching material and source material, which the student can use to study independently. The student prepares four essay-type texts, for which he receives written feedback from the teacher.

The course is suitable for e.g. students who aim for supervisory and management positions in the future or for e.g. those who do managerial work to help develop their own skills.

Evaluation scale

Approved/Rejected

Enrollment

01.04.2023 - 21.08.2023

Timing

28.08.2023 - 31.10.2023

Number of ECTS credits allocated

3 op

Virtual portion

3 op

Mode of delivery

Distance learning

Campus

Wärtsilä Campus Karjalankatu 3

Teaching languages
  • Finnish
Seats

20 - 110

Degree programmes
  • Open University of Applied Sciences Studies
  • Degree Programme in Business Economics
Teachers
  • Satu Saarinen
Teacher in charge

Satu Saarinen

Scheduling groups
  • Avoimen opiskelijat (Size: 40. Open UAS: 40.)
  • Tutkinto-opiskelijat (Size: 0. Open UAS: 0.)
Groups
  • TOP23_24
    Other Complimentary Studies Group Semester 2023-2024
  • KAKS23
    Karelia, Open UAS, All, Fall, 2023
Small groups
  • Open UAS students
  • Degree students

Objective

The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.

Content

Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community

Teaching methods

The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.

Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Leading person and effective interaction in the work community: appreciative management, promotion of cooperation, fairness
- Supervisor and a good feedback culture: the benefits and obstacles of feedback, how to give feedback in the work community.
- Supervisor and challenging situations in the work community: how the supervisor resolves problem and conflict situations.

The course contains digital teaching material and source material, which the student can use to study independently. The student prepares four essay-type texts, for which he receives written feedback from the teacher.

The course is suitable for e.g. students who aim for supervisory and management positions in the future or for e.g. those who do managerial work to help develop their own skills.

Evaluation scale

Approved/Rejected

Enrollment

13.03.2023 - 15.04.2023

Timing

15.05.2023 - 31.07.2023

Number of ECTS credits allocated

3 op

Virtual portion

3 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 30

Degree programmes
  • Degree Programme in Business Economics
  • Open University of Applied Sciences Studies
Teachers
  • Satu Saarinen
Teacher in charge

Satu Saarinen

Scheduling groups
  • Avoimen opiskelijat (Size: 15. Open UAS: 15.)
  • Tutkinto-opiskelijat (Size: 0. Open UAS: 0.)
Groups
  • KAKK23KE
    Karelia, Open UAS, All, Summer, 2023
  • TOP22_23
    Other Complimentary Studies Group Semester 2022-2023
Small groups
  • Open UAS students
  • Degree students

Objective

The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.

Content

Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community

Teaching methods

The goal of the course is to understand the importance of good communication and effective interaction in successful leadership and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.

Themes covered in the course:
- Encounters at the workplace: communication and interaction skills of the supervisor
- Leader and effective interaction in the work community
- A leader and a good feedback culture in the work community
- Supervisor and challenging situations in the work community

The course includes digital learning materials and independent study, as well as writing four essay-type texts. The course is suitable for e.g. students who aim for front-line and management positions in the future or for e.g. those doing front-line work to help develop their own skills.

Evaluation scale

Approved/Rejected

Enrollment

01.10.2022 - 29.01.2023

Timing

13.02.2023 - 31.05.2023

Number of ECTS credits allocated

3 op

Virtual portion

3 op

Mode of delivery

Distance learning

Teaching languages
  • Finnish
Seats

20 - 30

Degree programmes
  • Degree Programme in Business Economics
Teachers
  • Satu Saarinen
Teacher in charge

Satu Saarinen

Scheduling groups
  • Pienryhmä (schedulingGroup) 1 (Size: 40. Open UAS: 40.)
  • Pienryhmä (schedulingGroup) 2 (Size: 10. Open UAS: 0.)
Groups
  • KAKK23
    Karelia, Open UAS, All, Spring, 2023
  • TOP22_23
    Other Complimentary Studies Group Semester 2022-2023
Small groups
  • Pienryhmä (schedulingGroup) 1
  • Pienryhmä (schedulingGroup) 2

Objective

The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.

Content

Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community

Teaching methods

The study course includes online lessons, digital learning materials, independent study and writing four essay-type texts. The course is suitable for e.g. students who aim for supervisory and management positions in the future or for e.g. those who do managerial work to support the development of their own competence.

Evaluation scale

Approved/Rejected