Interaction and Communication in the Work of the SupervisorLaajuus (3 cr)
Code: LL10073
Credits
3 op
Teaching language
- Finnish
Responsible person
- Satu Saarinen
Objective
The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.
Content
Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community
Enrollment
01.04.2024 - 30.04.2024
Timing
23.09.2024 - 06.12.2024
Number of ECTS credits allocated
3 op
Virtual portion
3 op
Mode of delivery
Distance learning
Campus
Wärtsilä Campus Karjalankatu 3
Teaching languages
- Finnish
Seats
1 - 110
Degree programmes
- Degree Programme in Business Economics
Teachers
- Satu Saarinen
Teacher in charge
Satu Saarinen
Groups
-
TOP24_25Other Complimentary Studies Group Semester 2024-2025
-
KAKS24Karelia, Open UAS, All, Fall, 2024
Objective
The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.
Content
Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community
Teaching methods
The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.
Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Leading person and effective interaction in the work community: appreciative management, promotion of cooperation, fairness
- Supervisor and a good feedback culture: the benefits and obstacles of feedback, how to give feedback in the work community.
- Supervisor and challenging situations in the work community: how the supervisor resolves problem and conflict situations.
The course contains digital teaching material and source material, which the student can use to study independently. The student prepares four essay-type texts, for which he receives written feedback from the teacher.
The course is suitable for e.g. students who aim for supervisory and management positions in the future or for e.g. those who do managerial work to help develop their own skills.
Aika ja paikka
Evaluation scale
Approved/Rejected
Enrollment
11.03.2024 - 19.05.2024
Timing
03.06.2024 - 31.07.2024
Number of ECTS credits allocated
3 op
Virtual portion
3 op
Mode of delivery
Distance learning
Campus
Wärtsilä Campus Karjalankatu 3
Teaching languages
- Finnish
Seats
20 - 70
Degree programmes
- Open University of Applied Sciences Studies
- Degree Programme in Business Economics
Teachers
- Satu Saarinen
Teacher in charge
Satu Saarinen
Scheduling groups
- Avoimen opiskelijat (Size: 40. Open UAS: 40.)
- Tutkinto-opiskelijat (Size: 0. Open UAS: 0.)
Groups
-
TOP23_24Other Complimentary Studies Group Semester 2023-2024
-
KAKK24KEKarelia, Open UAS, All, Summer, 2024
Small groups
- Open UAS students
- Degree students
Objective
The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.
Content
Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community
Teaching methods
The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.
Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Leading person and effective interaction in the work community: appreciative management, promotion of cooperation, fairness
- Supervisor and a good feedback culture: the benefits and obstacles of feedback, how to give feedback in the work community.
- Supervisor and challenging situations in the work community: how the supervisor resolves problem and conflict situations.
The course contains digital teaching material and source material, which the student can use to study independently. The student prepares four essay-type texts, for which he receives written feedback from the teacher.
The course is suitable for e.g. students who aim for supervisory and management positions in the future or for e.g. those who do managerial work to help develop their own skills.
Evaluation scale
Approved/Rejected
Enrollment
01.10.2023 - 11.02.2024
Timing
26.02.2024 - 10.05.2024
Number of ECTS credits allocated
3 op
Virtual portion
3 op
Mode of delivery
Distance learning
Campus
Wärtsilä Campus Karjalankatu 3
Teaching languages
- Finnish
Seats
20 - 50
Degree programmes
- Open University of Applied Sciences Studies
- Degree Programme in Business Economics
Teachers
- Satu Saarinen
Teacher in charge
Satu Saarinen
Scheduling groups
- Avoimen opiskelijat (Size: 20. Open UAS: 20.)
- Tutkinto-opiskelijat (Size: 0. Open UAS: 0.)
Groups
-
TOP23_24Other Complimentary Studies Group Semester 2023-2024
-
KAKK24Karelia, Open UAS, All, Spring, 2024
Small groups
- Open UAS students
- Degree students
Objective
The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.
Content
Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community
Teaching methods
The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.
Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Leading person and effective interaction in the work community: appreciative management, promotion of cooperation, fairness
- Supervisor and a good feedback culture: the benefits and obstacles of feedback, how to give feedback in the work community.
- Supervisor and challenging situations in the work community: how the supervisor resolves problem and conflict situations.
The course contains digital teaching material and source material, which the student can use to study independently. The student prepares four essay-type texts, for which he receives written feedback from the teacher.
The course is suitable for e.g. students who aim for supervisory and management positions in the future or for e.g. those who do managerial work to help develop their own skills.
Evaluation scale
Approved/Rejected
Enrollment
01.04.2023 - 21.08.2023
Timing
28.08.2023 - 31.10.2023
Number of ECTS credits allocated
3 op
Virtual portion
3 op
Mode of delivery
Distance learning
Campus
Wärtsilä Campus Karjalankatu 3
Teaching languages
- Finnish
Seats
20 - 110
Degree programmes
- Open University of Applied Sciences Studies
- Degree Programme in Business Economics
Teachers
- Satu Saarinen
Teacher in charge
Satu Saarinen
Scheduling groups
- Avoimen opiskelijat (Size: 40. Open UAS: 40.)
- Tutkinto-opiskelijat (Size: 0. Open UAS: 0.)
Groups
-
TOP23_24Other Complimentary Studies Group Semester 2023-2024
-
KAKS23Karelia, Open UAS, All, Fall, 2023
Small groups
- Open UAS students
- Degree students
Objective
The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.
Content
Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community
Teaching methods
The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.
Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Leading person and effective interaction in the work community: appreciative management, promotion of cooperation, fairness
- Supervisor and a good feedback culture: the benefits and obstacles of feedback, how to give feedback in the work community.
- Supervisor and challenging situations in the work community: how the supervisor resolves problem and conflict situations.
The course contains digital teaching material and source material, which the student can use to study independently. The student prepares four essay-type texts, for which he receives written feedback from the teacher.
The course is suitable for e.g. students who aim for supervisory and management positions in the future or for e.g. those who do managerial work to help develop their own skills.
Evaluation scale
Approved/Rejected
Enrollment
13.03.2023 - 15.04.2023
Timing
15.05.2023 - 31.07.2023
Number of ECTS credits allocated
3 op
Virtual portion
3 op
Mode of delivery
Distance learning
Teaching languages
- Finnish
Seats
20 - 30
Degree programmes
- Degree Programme in Business Economics
- Open University of Applied Sciences Studies
Teachers
- Satu Saarinen
Teacher in charge
Satu Saarinen
Scheduling groups
- Avoimen opiskelijat (Size: 15. Open UAS: 15.)
- Tutkinto-opiskelijat (Size: 0. Open UAS: 0.)
Groups
-
KAKK23KEKarelia, Open UAS, All, Summer, 2023
-
TOP22_23Other Complimentary Studies Group Semester 2022-2023
Small groups
- Open UAS students
- Degree students
Objective
The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.
Content
Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community
Teaching methods
The goal of the course is to understand the importance of good communication and effective interaction in successful leadership and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.
Themes covered in the course:
- Encounters at the workplace: communication and interaction skills of the supervisor
- Leader and effective interaction in the work community
- A leader and a good feedback culture in the work community
- Supervisor and challenging situations in the work community
The course includes digital learning materials and independent study, as well as writing four essay-type texts. The course is suitable for e.g. students who aim for front-line and management positions in the future or for e.g. those doing front-line work to help develop their own skills.
Evaluation scale
Approved/Rejected
Enrollment
01.10.2022 - 29.01.2023
Timing
13.02.2023 - 31.05.2023
Number of ECTS credits allocated
3 op
Virtual portion
3 op
Mode of delivery
Distance learning
Teaching languages
- Finnish
Seats
20 - 30
Degree programmes
- Degree Programme in Business Economics
Teachers
- Satu Saarinen
Teacher in charge
Satu Saarinen
Scheduling groups
- Pienryhmä (schedulingGroup) 1 (Size: 40. Open UAS: 40.)
- Pienryhmä (schedulingGroup) 2 (Size: 10. Open UAS: 0.)
Groups
-
KAKK23Karelia, Open UAS, All, Spring, 2023
-
TOP22_23Other Complimentary Studies Group Semester 2022-2023
Small groups
- Pienryhmä (schedulingGroup) 1
- Pienryhmä (schedulingGroup) 2
Objective
The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.
Content
Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community
Teaching methods
The study course includes online lessons, digital learning materials, independent study and writing four essay-type texts. The course is suitable for e.g. students who aim for supervisory and management positions in the future or for e.g. those who do managerial work to support the development of their own competence.
Evaluation scale
Approved/Rejected