Bachelor's Degree (UAS): Daytime implementation
- Education in Finnish
  - Business, administration and law
    - Degree Programme in Business Economics
  - Agriculture, forestry, fisheries and veterinary
    - Degree Programme in Forestry
  - Services
    - Degree Programme in Tourism and Hospitality Management
  - Arts and humanities
    - Degree Programme in Media
  - Engineering, manufacturing and construction
  - Health and welfare
  - Information and Communication Technologies (ICT)
    - Degree Programme in Business Information Technology
  - Complementary and Other Studies
    - Complementary Studies
    - Business Academy
- Education in English
  - Business, administration and law
    - Degree Programme in International Business
  - Engineering, manufacturing and construction
    - Degree Programme in Industrial Management
  - Information and Communication Technologies (ICT)
    - Degree Programme in Information and Communication Technology
  - Complementary and Other Studies
    - Complementary Studies
Bachelor's Degree (UAS): Multimodal implementation
- Education in Finnish
  - Business, administration and law
    - Degree Programme in Business Economics
  - Services
    - Degree Programme in Tourism and Hospitality Management
  - Engineering, manufacturing and construction
    - Degree Programme in Construction Engineering
  - Health and welfare
Master's Degree (UAS)
- Education in Finnish
  - Business, administration and law
    - Degree Programme in Business Management and Leadership
  - Agriculture, forestry, fisheries and veterinary
    - Degree Programme in Sustainable Energy Economy
  - Engineering, manufacturing and construction
    - Degree Programme in Technology Competence Management
    - Advanced manufacturing
  - Health and welfare
  - Complementary and Other Studies
    - Complementary Studies (Master's Degree)
- Education in English
  - Engineering, manufacturing and construction
    - Sustainability Management
  - Complementary and Other Studies
    - Complementary Studies (Master's Degree)
Open UAS
- Education in Finnish
  - Business, administration and law
    - Open University of Applied Sciences Studies
  - Health and welfare
    - Degree Programme in Physiotherapy
    - Degree Programme in Social Services
  - Complementary and Other Studies
    - Preparatory studies
- Education in English
  - Business, administration and law
    - Open University of Applied Sciences Studies
Specialisation studies
- Education in Finnish
  - Agriculture, forestry, fisheries and veterinary
    - Degree Programme in Forestry
Preparatory training for immigrants
- Education in Finnish
  - Business, administration and law
    - Preparatory Education for Higher Education
- Education in English
  - Business, administration and law
    - Preparatory Education for Higher Education
Studies for exchange students and CampusOnline
- Courses for Exchange Students
- Others

Russian for Customer Service: Slushaju Vas! How May I Help You? (5 cr)

Code: LUT6019-3003

General information

Enrollment: 01.04.2022 - 30.04.2022; Registration for the implementation has ended.

Timing: 09.09.2022 - 16.12.2022; Implementation has ended.

Number of ECTS credits allocated: 5 cr

Local portion: 5 cr

Mode of delivery: Contact learning

Unit: Kielten ja viestinnän opetus (KVO)

Campus: Wärtsilä Campus Karjalankatu 3

Teaching languages: Finnish

Seats: 20 - 60

Teachers: Riitta Hyttinen

Teacher in charge: Riitta Hyttinen

Groups: LUTNS19
Hospitality Management (BA), Tourism and Catering, Full-time Studies, Fall, 2019; LUTNS20
Hospitality Management (BA), Tourism and Catering, Full-time Studies, Fall, 2020; PRNS21
Hospitality Management (BA), Tourism and Catering, Full-time Studies, Fall, 2021

Course: LUT6019

Evaluation scale

H-5

Objective

Content

Location and time

Wärtsilä-kampus, Karjalankatu 3

Materials

Alestalo, M. 2020. Kafe Piter 1 - venäjää taitotasolle A1. Helsinki: Finn Lectura. Huomaathan, että vain tämä uusin painos käy.
Opettajan laatima ja kokoama materiaali Moodlessa.

Teaching methods

Lähiopiskelua n. 55 tuntia, lisäksi palautettavia etätehtäviä ja itseopiskelua.

Exam schedules

Syyslukukauden tenttikerrat sovitaan opintojakson alettua.

Syksyn 2022 toteutuksen tenttejä voi uusia ja korottaa kevätlukukaudella 2023 kaksi kertaa. Sen jälkeen noudatetaan syksyn 2023 toteutuksen vaatimuksia ja tenttiaikataulua.

Completion alternatives

Mikäli sinulla on aiemmin hankittua vastaavaa osaamista (ks. opintojakson sisältö ja tavoitteet), ota yhteyttä opintojakson opettajaan ennen opintojakson alkamista mahdollista AHOT-osaamisen näyttöä varten. Kerro sähköpostissa, miten ja missä olet opiskellut/ oppinut venäjää ja liitä viestiisi mahdolliset todistukset.

Student workload

N. 55 tuntia lähityöskentelyä, testejä ja palautetta, n. 78 tuntia etä- ja itsenäistä työskentelyä (ennakko- ja kertaustehtävät, tiedonhankinta, testeihin kertaaminen) sekä mahdollisesti yritysvierailu ja/tai venäläisen ruuan ilta