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International Business Communication (3 cr)

Code: LTL6031-3005

General information


Enrollment
01.04.2021 - 30.04.2021
Registration for the implementation has ended.
Timing
27.10.2021 - 18.12.2021
Implementation has ended.
Number of ECTS credits allocated
3 cr
Local portion
2 cr
Virtual portion
1 cr
Mode of delivery
Blended learning
Unit
Kielten ja viestinnän opetus (KVO)
Campus
Wärtsilä Campus Karjalankatu 3
Teaching languages
Finnish
English
Seats
20 - 90
Degree programmes
Degree Programme in Business Economics
Teachers
Kirsi-Marja Toivanen
Teacher in charge
Kirsi-Marja Toivanen
Course
LTL6031

Evaluation scale

H-5

Objective

1. The student is aware of the strenghts and developmental needs of his/her language competence.
2. The student recognises how media, contextual, interpersonal and cultural factors affect interaction processes. S/he is able to adjust his/her speech and written communication accordingly to communicate effectively in various business situations.
3. The student can communicate professionally, naturally and effectively in English in the most common business situations.
4. The student can write well-structured, effective and accurate emails and business letters in English.
5. The student can interact with international customers in face-to-face and technology-mediated encounters.
6. The student knows the language of meetings and negotiations and can take part in meetings conducted in English.

Content

Telephoning, business letters and online communication
Face-to-face interaction and nonverbal communication
Speeches and presentations (incl. trade fairs)
Meetings and business negotiations
Social interaction and business behaviour around the globe

Materials

Textbook: Niskanen, T.; Vetter, J. & Urbom, R. 2008. Business Express. Helsinki: WSOY.
Other relevant material provided by the teacher.

Teaching methods

Ryhmä: LTLNS19C

Completion alternatives

If the student has taken an equivalent university course, the contents and extent of which correspond with this course, s/he can apply for accreditation (Replacement) in Peppi.

If the student has acquired the required, at least B2 level, communication skills in English through his/her work in international business or in some other way, s/he can be accredited if s/he provides proof of his/her competence by acquiring RPL from the course teacher. The proof must include ample evidence of both written and spoken business communication skills, incl. meetings and negotiations. To inquire more, consult the course teacher.

Student workload

Total workload 80 hours:
Contact teaching 24 h
Pair assignments and group work in Moodle, self-study assignments (portfolio) 52 h.
Assessment and feedback 4 h.

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