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Interaction and Communication in the Work of the Supervisor (3 cr)

Code: LL10073-3001

General information


Enrollment
01.10.2022 - 29.01.2023
Registration for the implementation has ended.
Timing
13.02.2023 - 31.05.2023
Implementation has ended.
Number of ECTS credits allocated
3 cr
Local portion
0 cr
Virtual portion
3 cr
Mode of delivery
Distance learning
Unit
Tradenomikoulutus / Liiketalous (LL)
Teaching languages
Finnish
Seats
20 - 30
Degree programmes
Degree Programme in Business Economics
Teachers
Satu Saarinen
Teacher in charge
Satu Saarinen
Scheduling groups
Pienryhmä (schedulingGroup) 1 (Size: 40 . Open UAS : 40.)
Pienryhmä (schedulingGroup) 2 (Size: 10 . Open UAS : 0.)
Small groups
Pienryhmä (schedulingGroup) 1
Pienryhmä (schedulingGroup) 2
Course
LL10073

Evaluation scale

Approved/Rejected

Objective

The aim of the course is to help you understand the importance of good communication and effective interaction in successful leadership. You will learn about the factors influencing a leader’s communication and interaction from both the employee’s and the work community’s perspectives. You will learn how a leader can make their team succeed and become enthusiastic about their work. You will also learn to identify your own strengths and areas for improvement in your communication and interaction skills.”

Content

Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community

Location and time

Opintojakson Moodle-ympäristö avautuu 13.2. tutustumista varten. Osallistujille lähetetään kurssiavain sähköpostitse samana päivänä.
Opintoihin sisältyy neljä verkko-oppituntia Moodlen Collaborate-tilassa
21.2. klo 13-14
23.2. klo 13-14
28.2. klo 13-14
2.3. klo 13-14
Muuna aikana opiskellaan itsenäisesti annettujen tavoitteiden ja ohjeiden mukaisesti. Kaikki oppitunnit tallennetaan ja linkitetään Moodleen. Verkko-oppitunneilla ei ole läsnäolopakkoa.

Materials

Oppimistehtävien lähdekirjallisuusvinkkejä:
-Isotalus, Pekka ja Rajalahti, Hanna 2017. Vuorovaikutus johtajan työssä.
-Kuusela, Sari 2013. Esimiehen vuorovaikutustaidot.
-Roth, Pia-Christina & Saarenpää, Jari 2020. Sudenpentujen käsikirja esimiehille - Vuorovaikutustaidot ja sosiaaliset tunteet työelämässä.
-Kupias, P. Peltola, R. & Saloranta, P. 2011. Onnistu palautteessa.
-Järvinen, Pekka 2014. Esimies ongelmatilanteissa.

Teaching methods

The study course includes online lessons, digital learning materials, independent study and writing four essay-type texts. The course is suitable for e.g. students who aim for supervisory and management positions in the future or for e.g. those who do managerial work to support the development of their own competence.

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