The use of documented data, knowledge-based management (2 cr)

Evaluation scale

Approved/Rejected

Objective

After completing the course

- you know how the information produced is utilized in the customer's service and in the operation of the organization
- you are able to evaluate information produced in a multi-professional way
- you can assess the reliability of the information

Content

Utilization of recorded information in multi-professional social and health services
Introduction to the concepts of management: information management, personnel management, remote management, quality management and change management
Knowledge management and themes:
- The citizen as a user and user of information
- Professionals and the service system as users and users of information
- Organization and data processing
Methods of data utilization, quality of service, continuity of care and service, statistics, research
Development of knowledge management and guidance locally and nationally

Teaching methods

Itsenäisenä verkko-opiskeluna.