Sociala kontakter (3 cr)
Code: LUT6021-3005
General information
Enrollment
01.04.2022 - 31.08.2022
Timing
05.09.2022 - 30.11.2022
Number of ECTS credits allocated
3 op
Mode of delivery
Contact teaching
Campus
Wärtsilä Campus Karjalankatu 3
Teaching languages
- roo.sv
Seats
12 - 60
Degree programmes
- Degree Programme in Tourism and Hospitality Management
Teachers
- Marita Suomalainen
Teacher in charge
Marita Suomalainen
Groups
-
PRNS21Hospitality Management (BA), Tourism and Catering, Full-time Studies, Fall, 2021
Objective
You are able to work in Scandinavian tourist attractions. You understand the language skills to be an essential part of you professional know-how. You can communicate orally and in written language in core customer situations within tourism and negotiate in good manner. You strengthen your tourism related vocabulary.
Content
Customer service (hotel, restaurant, travel agency), negotiations/meetings, taking care of Scandinavian visitors, tasks and vocabulary in tourism, tourism vocabulary, correspondence, current Scandinavian phenomena in tourism, core tourist attractions, Scandinavian culture, intercultural Scandinavian communication.
Location and time
Contact lectures at Wärtsilä Campus
Materials
Jokisalo, T. ja Minni, R. 2006 tai uudempi painos. Flexservice. Otava, and the material compiled by the teacher in Moodleroom
Teaching methods
You are having 30 lectures in class, but also 51 hours of individual oral and written assignments and practice in pairs or in smaller groups. 3 credits counts for 81 hours of student work load.
We begin in week 36 (5 September) and end in week 46 at latest with a written exam
Completion alternatives
Blended teaching in group B
Evaluation scale
H-5