Study Guide

Objective

You will understand the importance of communication skills in studying and working life. You are able to take into account the requirements of the recipient, the situation and the field, and to communicate in an understandable and convincing way in various study-work interaction situations. You will be able to make a clear oral presentation on a topic related to your field.

Content

Contents:

Interaction skills and key communication situations related to social perpective:
customer work skills, communication skills
* speech expression and performance skills
* conversation and listening skills
* planning and conducting an oral presentation
* analyzing one's own communication and giving peer feedback.

Evaluation scale

H-5