German for Customer Service | Study Guide, Karelia

Bachelor's Degree (UAS): Daytime implementation
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    - Degree Programme in Business Economics
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    - Degree Programme in Forestry
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    - Degree Programme in Industrial Management
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    - Degree Programme in Information and Communication Technology
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    - Complementary Studies
Bachelor's Degree (UAS): Multimodal implementation
- Education in Finnish
  - Business, administration and law
    - Degree Programme in Business Economics
  - Services
    - Degree Programme in Tourism and Hospitality Management
  - Engineering, manufacturing and construction
    - Degree Programme in Construction Engineering
  - Health and welfare
Master's Degree (UAS)
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    - Degree Programme in Business Management and Leadership
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    - Degree Programme in Sustainable Energy Economy
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    - Complementary Studies (Master's Degree)
Open UAS
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    - Preparatory studies
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Specialisation studies
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    - Bioeconomy Specialisation Studies
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Preparatory training for immigrants
- Education in Finnish
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    - Preparatory Education for Higher Education
- Education in English
  - Business, administration and law
    - Preparatory Education for Higher Education
Studies for exchange students and CampusOnline

German for Customer Service (5 cr)

Code: KEP7008-3006

General information

Enrollment

01.10.2021 - 31.10.2021

Timing

19.01.2022 - 20.05.2022

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Campus

Wärtsilä Campus Karjalankatu 3

Teaching languages

Finnish

Seats

20 - 35

Degree programmes

Degree Programme in Business Economics

Teachers

Kaija Sankila
Sari Parkkinen

Teacher in charge

Kaija Sankila

Groups

TOP21_22
Other Complimentary Studies Group Semester 2021-2022

Objective

After having completed the course the student is capable of speaking and writing German in everyday and working life situations. S/he is able to narrate in the past tense. S/he is acquainted with the German speaking countires in Europe and typical German customs.

Content

Asking and telling the way, giving instructions, telephone and hotelphrases, weather, business and pleasure travel, public transport,telling about one's career and company

Evaluation scale

H-5