The Customer as an Active Participant in Social and Health Services II (2 cr)
Code: STP6011-3005
General information
- Enrollment
- 01.10.2021 - 31.10.2021
- Registration for the implementation has ended.
- Timing
- 10.01.2022 - 13.03.2022
- Implementation has ended.
- Number of ECTS credits allocated
- 2 cr
- Local portion
- 2 cr
- Mode of delivery
- Contact learning
- Unit
- Fysioterapeuttikoulutus (SF)
- Campus
- Tikkarinne Campus Tikkarinne 9
- Teaching languages
- Finnish
- Seats
- 20 - 200
- Degree programmes
- Degree Programme in Nursing
- Teachers
- Lauri Saarelainen
- Katja Sorjonen
- Tiina Parviainen
- Tarja Laatikainen
- Teacher in charge
- Katja Sorjonen
- Scheduling groups
- MR1 (Size: 25 . Open UAS : 0.)
- MR2 (Size: 25 . Open UAS : 0.)
- MR3 (Size: 25 . Open UAS : 0.)
- MR4 (Size: 25 . Open UAS : 0.)
- MR5 (Size: 25 . Open UAS : 0.)
- MR6 (Size: 25 . Open UAS : 0.)
- Groups
-
SHNS21Nurse, Full-time studies, fall, 2021
-
SHAS21Bachelor of Health Care, Nursing, Blended Learning, Fall, 2021
-
SFNS21Physiotherapist, Full-time Studies, Fall, 2021
-
SSNS21Bachelor of Social Services, Full-time Studies, Fall, 2021
- Small groups
- MR1
- MR2
- MR3
- MR4
- MR5
- MR6
- Course
- STP6011
Evaluation scale
Approved/Rejected
Objective
After completing this course, the student will be able to:
• Know the starting points of service guidance and be able to apply them in social and health care customer work.
• Recognize and understand the operating methods of multi-actor and multi-professional work in customer work.
• Recognize their professional role in multi-professional work.
• Become familiar with the customer's life situation and role as an active actor in their own services in various operating environments.
• Be able to evaluate the functionality, timeliness, availability, and usability of services from the customer's perspective.
Execution methods
Verkko-opetus, tiimi- ja itsenäinen työskentely.
Accomplishment methods
Osallistuminen opetukseen, tehtävät.
Content
Key content of the course:
• Service guidance as multi-professional customer work
• Multi-channel services in service guidance and assessing their suitability for different customer groups
• Functionality, timeliness, and availability of services
• Utilizing national information sources to develop service guidance
Teaching methods
Opintojakso toteutetaan verkko-opetuksena keväällä 2022.
Student workload
2 x 27 h = 54 h
Qualifications
Opintojakso STP6007 Asiakas aktiivisena toimijana sote-palveluissa I (3 op) tulee olla suoritettuna.