Sales Skills (5 cr)
Code: LTP7042-3002
General information
Enrollment
01.10.2021 - 31.10.2021
Timing
14.03.2022 - 29.05.2022
Number of ECTS credits allocated
5 op
Virtual portion
2 op
RDI portion
3 op
Mode of delivery
60 % Contact teaching, 40 % Distance learning
Campus
Wärtsilä Campus Karjalankatu 3
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Business Economics
Teachers
- Lotta Lilja
Teacher in charge
Lotta Lilja
Groups
-
TOP21_22Other Complimentary Studies Group Semester 2021-2022
-
LTLNS20MBBA, Business Economics, Full-time studies, Fall, 2020, marketing
-
LTLAS20BBA, Business Economics, Blended Learning, Fall, 2020
Objective
After completing the course, the student understands the significance of personal sales work both in the marketing of services and in business-to-business commerce.
Content
Customer-oriented Sales Work, Sales Discussion Structure, Argument Analysis ExerciseSales Management, Personal Sales and NLP, Sales Speech Exercise
Evaluation scale
H-5
Assessment methods and criteria
The evaluation criteria will be discussed with the students in the beginning of the course.