The Customer as an Active Participant in Social and Health Services II (2 cr)
Code: STP6011-3002
General information
- Enrollment
- 01.10.2020 - 31.10.2020
- Registration for the implementation has ended.
- Timing
- 07.01.2021 - 18.04.2021
- Implementation has ended.
- Number of ECTS credits allocated
- 2 cr
- Local portion
- 2 cr
- Mode of delivery
- Contact learning
- Unit
- Fysioterapeuttikoulutus (SF)
- Campus
- Tikkarinne Campus Tikkarinne 9
- Teaching languages
- Finnish
- Seats
- 20 - 200
- Degree programmes
- Degree Programme in Nursing
- Teachers
- Katja Sorjonen
- Tuula Riikonen
- Päivi Sihvo
- Teacher in charge
- Päivi Sihvo
- Scheduling groups
- Moniammatillinen ryhmä 1 (Size: 0 . Open UAS : 0.)
- Moniammatillinen ryhmä 2 (Size: 0 . Open UAS : 0.)
- Moniammatillinen ryhmä 3 (Size: 0 . Open UAS : 0.)
- Moniammatillinen ryhmä 4 (Size: 0 . Open UAS : 0.)
- Moniammatillinen ryhmä 5 (Size: 0 . Open UAS : 0.)
- Moniammatillinen ryhmä 6 (Size: 0 . Open UAS : 0.)
- Groups
-
STHAS20Nurse, Blended learning, Fall, 2020
-
STHNS20Nurse, Full-time Studies, Fall, 2020
-
STSNS20Bachelor of Social Services, Full-time Studies, Fall, 2020
- Small groups
- Pienryhmä 1
- Pienryhmä 2
- Pienryhmä 3
- Pienryhmä 4
- Pienryhmä 5
- Pienryhmä 6
- Course
- STP6011
Evaluation scale
Approved/Rejected
Objective
After completing this course, the student will be able to:
• Know the starting points of service guidance and be able to apply them in social and health care customer work.
• Recognize and understand the operating methods of multi-actor and multi-professional work in customer work.
• Recognize their professional role in multi-professional work.
• Become familiar with the customer's life situation and role as an active actor in their own services in various operating environments.
• Be able to evaluate the functionality, timeliness, availability, and usability of services from the customer's perspective.
Execution methods
Verkko-opetus, tiimi- ja itsenäinen työskentely.
Accomplishment methods
Osallistuminen opetukseen, tehtävät.
Content
Key content of the course:
• Service guidance as multi-professional customer work
• Multi-channel services in service guidance and assessing their suitability for different customer groups
• Functionality, timeliness, and availability of services
• Utilizing national information sources to develop service guidance
Materials
Opintojaksolla ilmoitettu oppimateriaali
Teaching methods
Opintopolussa oleviin opetuksiin ja ohjauksiin läsnäolovelvoite
Moniammatilliseen tiimityöhön aktiivinen osallistuminen
Opintojaksoon liittyvien tehtävien suorittaminen
Completion alternatives
Opintojakson ahotointi arvioidaan tapauskohtaisesti vastuuopettajan kanssa.
Assessment criteria, approved/failed
Arviointikriteerit ilmoitetaan opintojakson alussa
Qualifications
Opintojakso STP6007 Asiakas aktiivisena toimijana sote-palveluissa I (3 op) tulee olla suoritettuna.