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The Customer as an Active Participant in Social and Health Services II  (2 cr)

Code: STP6011-3001

General information


Enrollment
01.04.2020 - 30.04.2020
Registration for the implementation has ended.
Timing
01.08.2020 - 31.12.2020
Implementation has ended.
Number of ECTS credits allocated
2 cr
Local portion
1 cr
Virtual portion
1 cr
Mode of delivery
Blended learning
Unit
Fysioterapeuttikoulutus (SF)
Campus
Tikkarinne Campus Tikkarinne 9
Teaching languages
Finnish
Seats
20 - 200
Degree programmes
Degree Programme in Nursing
Teachers
Katja Sorjonen
Minna Turunen
Liisa Ryhänen
Piia Kauhanen
Helena Ikonen
Tuula Riikonen
Päivi Sihvo
Teacher in charge
Päivi Sihvo
Scheduling groups
Moniammatillinen ryhmä 1 (Size: 0 . Open UAS : 0.)
Moniammatillinen ryhmä 2 (Size: 0 . Open UAS : 0.)
Moniammatillinen ryhmä 3 (Size: 0 . Open UAS : 0.)
Moniammatillinen ryhmä 4 (Size: 0 . Open UAS : 0.)
Moniammatillinen ryhmä 5 (Size: 0 . Open UAS : 0.)
Moniammatillinen ryhmä 6 (Size: 0 . Open UAS : 0.)
Groups
STSAK20
Bachelor of Social Services, Blended learning, Spring, 2020
STHAK20
Nurse, Blended learning, Spring, 2020
STHNK20
Nurse, Full-time Studies, Spring, 2020
Small groups
Moniammatillinen ryhmä 1
Moniammatillinen ryhmä 2
Moniammatillinen ryhmä 3
Moniammatillinen ryhmä 4
Moniammatillinen ryhmä 5
Moniammatillinen ryhmä 6
Course
STP6011

Evaluation scale

Approved/Rejected

Objective

After completing this course, the student will be able to:
• Know the starting points of service guidance and be able to apply them in social and health care customer work.
• Recognize and understand the operating methods of multi-actor and multi-professional work in customer work.
• Recognize their professional role in multi-professional work.
• Become familiar with the customer's life situation and role as an active actor in their own services in various operating environments.
• Be able to evaluate the functionality, timeliness, availability, and usability of services from the customer's perspective.

Execution methods

Verkko-opetus, tiimi- ja itsenäinen työskentely.

Accomplishment methods

Osallistuminen opetukseen, tehtävät.

Content

Key content of the course:
• Service guidance as multi-professional customer work
• Multi-channel services in service guidance and assessing their suitability for different customer groups
• Functionality, timeliness, and availability of services
• Utilizing national information sources to develop service guidance

Materials

Opintojaksolla ilmoitettu oppimateriaali

Teaching methods

Opintopolussa oleviin opetuksiin ja ohjauksiin läsnäolovelvoite
Moniammatilliseen tiimityöhön aktiivinen osallistuminen
Suurryhmäsimulaatiossa 100% läsnäolo, poissaolosta korvaavatehtävä
Opintojaksoon liittyvien tehtävien suorittaminen

Completion alternatives

Opintojakson ahotointi arvioidaan tapauskohtaisesti vastuuopettajan kanssa.

Assessment criteria, approved/failed

Arviointikriteerit ilmoitetaan opintojakson alussa

Qualifications

Opintojakso STP6007 Asiakas aktiivisena toimijana sote-palveluissa I (3 op) tulee olla suoritettuna.

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