Interaction and Communication in the Work of the Supervisor (3 cr)
Code: LL10073-3008
General information
Enrollment
01.04.2025 - 25.05.2025
Timing
02.06.2025 - 31.07.2025
Number of ECTS credits allocated
3 op
Virtual portion
3 op
Mode of delivery
Distance learning
Campus
Wärtsilä Campus Karjalankatu 3
Teaching languages
- Finnish
Seats
5 - 100
Degree programmes
- Degree Programme in Business Economics
Teachers
- Satu Saarinen
Teacher in charge
Satu Saarinen
Scheduling groups
- Avoin AMK ja Ripa (Size: 40. Open UAS: 40.)
- Tutkinto-opiskelijat (Size: 0. Open UAS: 0.)
Groups
-
KAKK25KEKarelia, Open UAS, All, Summer, 2025
-
TOP24_25Other Complimentary Studies Group Semester 2024-2025
Small groups
- Open UAS Students and RIPA
- Degree students
Objective
The aim of the course is to help you understand the importance of good communication and effective interaction in successful leadership. You will learn about the factors influencing a leader’s communication and interaction from both the employee’s and the work community’s perspectives. You will learn how a leader can make their team succeed and become enthusiastic about their work. You will also learn to identify your own strengths and areas for improvement in your communication and interaction skills.”
Content
Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community
Evaluation scale
Approved/Rejected