Svenska för restonomer (Swedish Course) (3 cr)
Code: PR10031-3002
General information
- Enrollment
- 01.04.2025 - 30.04.2025
- Registration for the implementation has ended.
- Timing
- 10.09.2025 - 05.11.2025
- The implementation has not yet started.
- Number of ECTS credits allocated
- 3 cr
- Local portion
- 3 cr
- Mode of delivery
- Contact learning
- Unit
- Kielten ja viestinnän opetus (KVO)
- Campus
- Wärtsilä Campus Karjalankatu 3
- Teaching languages
- Finnish
- Seats
- 20 - 60
- Degree programmes
- Degree Programme in Tourism and Service Business
- Teachers
- Laura Väistö
- Teacher in charge
- Laura Väistö
- Groups
-
PRAS23Hospitality Management (BA), Tourism and Catering, blended learning, Fall, 2023
- Course
- PR10031
Evaluation scale
H-5
Materials
The material on the Moodle learning platform.
Teaching methods
You are able to communicate both orally and in writing in customer service situations and in the different environments in the tourism industry both in Finland and in other Nordic countries. You can negotiate politely and appropriately in different situations. You understand that language skills are an essential part of your professional skills. You will strengthen the vocabulary of your own profession.
You are able to present different operating environments and activities in the tourism industry. You understand cultural differences. You will strengthen your knowledge of the vocabulary of the tourism industry and you are able to write and read texts in your own professional field.
Contents:
Oral and written communication situations at the workplace
Customer service situations
Hotel and restaurant vocabulary and situations
Intercultural communication
Guidance
Meetings and negotiations