Study Guide

Objective

You are able to define the key principles of professional communication in social welfare work and identify forms and levels of communication in interaction situations.
You are able to describe the theoretical starting points of dialogue, recognize the importance of dialogue in client work and know the principles of open dialogue.
You are able to explain the criteria and objectives for the use of creative and functional methods in social welfare work. Through your own experience you will understand the meaning for the use of creative and functional methods.

Content

Professional communication in social welfare work
Communication levels and shapes
Communication process steps
Dialogue
Creative and functional methods in the social welfare work
Creative and functional methods as a tool in counseling
Reflection
The course includes a working life project

Evaluation scale

Approved/Rejected