Study Guide

Objective

• You can describe your studies and future profession in healthcare and social services both in speaking and writing.
• You can communicate appropriately in various work-related contexts both in speaking and in writing.
• You are able to research information and read texts related to social services.
• You master core vocabulary in the field of social services.

Content

• studying at a university of applied sciences
• job description
• telephone communication
• email communication
• conversational skills
• client interview and guidance
• services provided by Kela
• various client groups
• field-specific terminology
• activities of daily living and assistive equipment
• reading and writing skills