English at Work for Social Services (3 cr)

Evaluation scale

H-5

Objective

• You can describe your studies and future profession in healthcare and social services both in speaking and writing.
• You can communicate appropriately in various work-related contexts both in speaking and in writing.
• You are able to research information and read texts related to social services.
• You master core vocabulary in the field of social services.

Content

• studying at a university of applied sciences
• job description
• telephone communication
• email communication
• conversational skills
• client interview and guidance
• services provided by Kela
• various client groups
• field-specific terminology
• activities of daily living and assistive equipment
• reading and writing skills

Location and time

Tikkarinne campus, contact teaching

Materials

Moodle materials

Teaching methods

• You can describe your studies and future profession in healthcare and social services both in speaking and writing.
• You can communicate appropriately in various work-related contexts both in speaking and in writing.
• You are able to research information and read texts related to social services.
• You master core vocabulary in the field of social services

Core content:
• studying at a university of applied sciences
• job description
• telephone communication
• email communication
• conversational skills
• client interview and guidance
• services provided by Kela
• various client groups
• field-specific terminology
• activities of daily living and assistive equipment
• reading and writing skills

Exam schedules

Final exam at the end of the course, two resits.

Completion alternatives

Accreditation of prior learning (AHOT process). Contact the lecturer in charge.

Student workload

3 ECTS credits = approximately 80 hours of student's work
Contact teaching 22hrs (11 lessons), final exam 2h

Assessment criteria, approved/failed

The student fails to do the given task. / The student fails to understand the task instructions entirely or misunderstands a major part of the task. / The message does not get through to the audience, it is very difficult to follow, and/or there are severe problems in delivering the message. / There are severe problems in delivery and using the language to communicate in the situation or understanding the messages of others. / The student has not understood the situation and his role in it. In a speech, the student fails to speak or consistently uses written language by reading a text out loud. / The student has copied a large part of his message from someone else’s text or speech. The student has not done his part of a teamwork assignment.