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Age Friendly Business (5 cr)

Code: YY10001-3008

General information


Enrollment

01.10.2023 - 07.04.2024

Timing

01.02.2024 - 17.05.2024

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Unit

Open UAS

Campus

Tikkarinne Campus Tikkarinne 9

Teaching languages

  • Finnish

Seats

10 - 40

Degree programmes

  • Open University of Applied Sciences Studies
  • Degree Programme in Active Ageing, Development and Management

Teachers

  • Noora Silvennoinen

Teacher in charge

Noora Silvennoinen

Scheduling groups

  • Avoimen opiskelijat (Size: 10. Open UAS: 10.)
  • Tutkinto-opiskelijat (Size: 0. Open UAS: 0.)

Groups

  • KAKK24
    Karelia, Open UAS, All, Spring, 2024
  • YVV23_24

Small groups

  • Open UAS students
  • Degree students

Objective

After completing the course, the student:
- Knows the criteria of an age-friendly company.
- Applies the criteria of an age.friendly company in developing their own business or workplace.
- Recognizes the needs of older customers as the basis of the development of the company.
- Understands the importance of customer experience for developing the age-friendliness of their own company or workplace
- Understand the string points of service desing.

Content

The needs of ageing customers as the basis for the development of the enterprise.
Age friendliness
Criteria for an age friendly company
Applying the criteria of an age.friendly company to age-friendly development of your own business or workplace
The importance of customer experience for the development of service design
The student specifies an process on the development of their own business or workplace using the criteria of an age-friendly company

Evaluation scale

Approved/Rejected