Sociala kontakter (3 cr)
Code: LUT6021-LUA20L1
General information
Enrollment
01.04.2020 - 30.04.2020
Timing
31.08.2020 - 20.11.2020
Number of ECTS credits allocated
3 op
Mode of delivery
Contact teaching
Unit
Restonomikoulutus (PR)
Campus
Wärtsilä Campus Karjalankatu 3
Teaching languages
- Finnish
Seats
20 - 60
Degree programmes
- Degree Programme in Tourism and Hospitality Management
Teachers
- Marita Suomalainen
- Merja Öhman
Teacher in charge
Merja Öhman
Groups
-
LUTNS19Hospitality Management (BA), Tourism and Catering, Full-time Studies, Fall, 2019
Objective
You are able to work in Scandinavian tourist attractions. You understand the language skills to be an essential part of you professional know-how. You can communicate orally and in written language in core customer situations within tourism and negotiate in good manner. You strengthen your tourism related vocabulary.
Content
Customer service (hotel, restaurant, travel agency), negotiations/meetings, taking care of Scandinavian visitors, tasks and vocabulary in tourism, tourism vocabulary, correspondence, current Scandinavian phenomena in tourism, core tourist attractions, Scandinavian culture, intercultural Scandinavian communication.
Teaching methods
The student is able to work in Scandinavian tourist attractions. He/she understands the language skills to be an essential par of his/her professional know-how. The student can communicate orally and in written language in core customer situations within tourism and negotiate in good manner. The student strengthens his/her tourism related vocabulary.
Student workload
contact lessons 30 h
group work 12 h
learning assignments 20 h
information acquistions 12 h
evaluation and feedback 6 h
Evaluation scale
H-5