Sales Skills (5 cr)
Code: LTP7042-3001
General information
Enrollment
01.10.2020 - 31.10.2020
Timing
15.03.2021 - 31.05.2021
Number of ECTS credits allocated
5 op
Virtual portion
2 op
RDI portion
3 op
Mode of delivery
60 % Contact teaching, 40 % Distance learning
Campus
Wärtsilä Campus Karjalankatu 3
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Business Economics
Teachers
- Lotta Lilja
- Olli Hatakka
Teacher in charge
Olli Hatakka
Groups
-
TOP20_21Other Complimentary Studies Group Semester 2020-2021
-
LTLNS19MBBA, Business Economics, Full-time studies, Fall, 2019, marketing
-
LTLAS19BBA, Business Economics, Blended learning, Fall, 2019
Objective
After completing the course, the student understands the significance of personal sales work both in the marketing of services and in business-to-business commerce.
Content
Customer-oriented Sales Work, Sales Discussion Structure, Argument Analysis ExerciseSales Management, Personal Sales and NLP, Sales Speech Exercise
Evaluation scale
H-5
Assessment methods and criteria
The evaluation criteria will be discussed with the students in the beginning of the course.