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IT Organization & Management (5 cr)

Code: LTD7026-LTA20M1

General information


Enrollment

01.04.2020 - 30.08.2020

Timing

01.09.2020 - 31.12.2020

Number of ECTS credits allocated

5 op

Virtual portion

5 op

Mode of delivery

Distance learning

Campus

Wärtsilä Campus Karjalankatu 3

Teaching languages

  • Finnish

Seats

20 - 60

Degree programmes

  • Degree Programme in Business Information Technology

Teachers

  • Jyri Roihuvuo

Teacher in charge

Jyri Roihuvuo

Groups

  • LTDNS17
    Information Technology (BBA), Full-time Studies, Fall, 2017t

Objective

Student is able to describe the tasks in ICT services.
Student knows the key consepts, standards, and references in ICT services.
Student is able to work in different ICT service positions.
Student can describe ICT Service processes and considering their life cycle analysis (ITIL).
Student knows the essential legislation conserning ICT.

Content

ICT services: aims, tasks, consepts, standards.
ICT process management and development.
Life cycle analysis (ITIL)
ICT legislation

Evaluation scale

H-5