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Interaction and Communication in the Work of the Supervisor (3 cr)

Code: LL10073-3001

General information


01.10.2022 - 29.01.2023


13.02.2023 - 31.05.2023

Number of ECTS credits allocated

3 op

Virtual portion

3 op

Mode of delivery

Distance learning

Teaching languages

  • Finnish


20 - 30

Degree programmes

  • Degree Programme in Business Economics


  • Satu Saarinen

Teacher in charge

Satu Saarinen

Scheduling groups

  • Pienryhmä (schedulingGroup) 1 (Size: 40. Open UAS: 40.)
  • Pienryhmä (schedulingGroup) 2 (Size: 10. Open UAS: 0.)


  • KAKK23
    Karelia, Open UAS, All, Spring, 2023
  • TOP22_23
    Other Complimentary Studies Group Semester 2022-2023

Small groups

  • Pienryhmä (schedulingGroup) 1
  • Pienryhmä (schedulingGroup) 2


The goal of the course is to understand the importance of good communication and effective interaction in successful supervisory and management work. In the course, you will get information about the factors affecting the supervisor's interaction and communication, both from the perspective of the employee and the work community. In the course, you will get information about how a manager can make his team succeed and get excited about their work.


Themes covered in the course:
- Encounters at the workplace: What is a superior who communicates well? How should a supervisor act and behave in different interaction situations?
- Appreciation and trust in the work community: appreciative leadership, promotion of cooperation, fairness
- A good feedback culture as a success factor for the work community
- The supervisor solves challenging situations in the work community

Teaching methods

The study course includes online lessons, digital learning materials, independent study and writing four essay-type texts. The course is suitable for e.g. students who aim for supervisory and management positions in the future or for e.g. those who do managerial work to support the development of their own competence.

Evaluation scale