Professional Communication in EnglishLaajuus (3 cr)

Objective

You are able to
- take part in English discussions and persuade other people professionally in work-related situations
- communicate in customer service and in the purchasing process in business
- describe and present technical processes in English
- understand the difference between process descriptions and instructions
- describe trends and graphs
- represent the company and its services and products at a trade fair in English
- take part in projects in spoken and written situations in English
- participate in a design process in English, in speaking and writing
- participate and communicate effectively in meetings in English

Content

- Features of formal writing and texts in mechanical engineering
- Academic and technical English
- Trade fair communication
- Technical process descriptions vs. instructions
- Professional spoken presentations and briefings (and instructing others)
- Description of statistics and trends in engineering
- Business communication in the technical field
- Communication in meetings
- Reports in spoken and written situations
- Persuasive language
- Customer service communication
- Project communication

Further information

Assessment skills level B2 (CEFR)