Sales SkillsLaajuus (5 cr)
Course unit code: LTP7042
General information
- Credits
- 5 cr
- Teaching language
- Finnish
- Responsible person
- Lotta Lilja, Vastuuopettaja
Objective
After completing the course, the student understands the significance of personal sales work both in the marketing of services and in business-to-business commerce.
Content
Customer-oriented Sales Work, Sales Discussion Structure, Argument Analysis ExerciseSales Management, Personal Sales and NLP, Sales Speech Exercise