Service Systems in Health Care and Social Welfare Work (6cr)

Objective

Parts A - BYou are familiar with the service systems of health care and social services and the future changes.You understand the importance of preventive work.You recognize the need for services under different life circumstancesYou understand the values and prerequisites in health care and social servicesYou learn to know the tasks and competences of social welfare workerYou become familiar with the political control of health care, social services and rehabilitationYou understand the importance of case management in the entire service system.Part CYou understand the changing relations of public, private and third sector in social and health care servicesYou identify local and regional welfare needs and challengesYou recognize examples of low threshold service concepts in welfare field and understand benefits of such services to individuals and local communitiesPart DYou understand the legislational base for client-oriented eServices and the requirements considering data security.You will get the entire picture of the supply of eServices nationally and internationallyYou understand howa client can profit from eServices as a part of the overall treatmentyouy understand your own role as a producer for these services and as a professional of health care and social servicesYou get experience to instruct the client to use appropriate srvices of health care and social services bort in private and in public sector as well as third sector for the promotion of health and well-being.You will recognize skills needs for professionals for the production of eServicesYou will get experiences and capacities on guiding and motivationg the client to use eServices and for self-medicationYou are able to use social media at your work and to separate public and private role when using social media.

Content

Part A: Service System in health care, social services and rehabilitationService System in health care, social services and rehabilitationSocial securityPolitical controlvalues and prerequisitesPart B Tasks of social welfare worker within the service systemBasics of case managementCompetences, qualification and duties of the social welfare workerPart CModule:Future perspectives on local social and health care services 1 op.1. Changing relations of public, private and third sectorFuture trends in service deliveryChanges in duties and responsibilities of different welfare actorsForms and obstacles of collaboration in local networksPossibilities of self-care and peer support2. Perspectives on regional welfareDemographic changesSparsely populated areas, long distancesLocal, remote and centralized servicesCustomer-oriented approachKnowledge of ageing as a regional resource3. Future service concepts and community workLow threshold servicesMobile servicesServices on wheelsRemote services, counselingNew technologiesPart DeServices and network communicationsLegal premises for eServices and the demands relaed to data safetyClient-oriented eServices - changing clientship and professionalityVarious eServices, their structures and evaluation of applicance for different client groupsDifferent working environmentseServices in health care and social services and their special featuresCharacteristics of network communication and online interaction: virtual audience, netwowrk communication skills, network writing, civil communications, ethicsMedia criticism, directing a client/patient to use reliable health data to support self-medicationUtilization of eMaterials in self care areasExtended professional secrecy and client confidentiality, data security, client's and patient's right of access data risksExploitation of information systems in the documentation of client's and patient dataInformationSocial media