Bachelor's Degree (UAS): Daytime implementation
- Education in Finnish
  - Agriculture, forestry, fisheries and veterinary
    - Degree Programme in Forestry
  - Arts and humanities
    - Degree Programme in Media
  - Business, administration and law
    - Degree Programme in Business Economics
  - Complementary and Other Studies
    - Business Academy
    - Complementary Studies
  - Engineering, manufacturing and construction
  - Health and welfare
  - Information and Communication Technologies (ICT)
    - Degree Programme in Business Information Technology
  - Services
    - Degree Programme in Tourism and Hospitality Management
- Education in English
  - Business, administration and law
    - Degree Programme in International Business
  - Complementary and Other Studies
    - Complementary Studies
  - Engineering, manufacturing and construction
    - Degree Programme in Industrial Management
  - Information and Communication Technologies (ICT)
    - Degree Programme in Information and Communication Technology
Bachelor's Degree (UAS): Multimodal implementation
- Education in Finnish
  - Business, administration and law
    - Degree Programme in Business Economics
  - Services
    - Degree Programme in Tourism and Hospitality Management
  - Engineering, manufacturing and construction
    - Degree Programme in Construction Engineering
  - Health and welfare
Master's Degree (UAS)
- Education in Finnish
  - Agriculture, forestry, fisheries and veterinary
    - Degree Programme in Sustainable Energy Economy
  - Business, administration and law
    - Degree Programme in Business Management and Leadership
  - Complementary and Other Studies
    - Complementary Studies (Master's Degree)
  - Engineering, manufacturing and construction
    - Advanced manufacturing
    - Degree Programme in Technology Competence Management
  - Health and welfare
- Education in English
  - Complementary and Other Studies
    - Complementary Studies (Master's Degree)
  - Engineering, manufacturing and construction
    - Sustainability Management
Open UAS
- Education in Finnish
  - Business, administration and law
    - Open University of Applied Sciences Studies
  - Health and welfare
    - Degree Programme in Physiotherapy
    - Degree Programme in Social Services
  - Complementary and Other Studies
    - Preparatory studies
- Education in English
  - Business, administration and law
    - Open University of Applied Sciences Studies
Specialisation studies
- Education in Finnish
  - Agriculture, forestry, fisheries and veterinary
    - Degree Programme in Forestry
Preparatory training for immigrants
- Education in Finnish
  - Business, administration and law
    - Preparatory Education for Higher Education
- Education in English
  - Business, administration and law
    - Preparatory Education for Higher Education
Studies for exchange students and CampusOnline
- Courses for Exchange Students

Individual Client Processes, Service Coordination and Anticipation (6cr)

Course unit code: SG10042

General information

Credits: 6 cr

Teaching language: Finnish

Responsible person: Piia Kauhanen, Vastuuopettaja; Anne Partti, Vastuuopettaja