Quality and Safety of Wellbeing Services (2cr)

Objective

You are able to evaluate the quality and safety of health and social care services.
You can comprehensively promote a patient safety culture in health care.
You can identify patient safety risks and prevent and manage adverse events.
You understand the use of patient safety reports as part of quality control in nursing.
You can assess care and service needs and provide patient/client education and guidance in Finnish and English via remote technologies.

Content

Quality and effectiveness in the organization and management of services
Remote assessment of care needs in Finnish and English
Patient safety culture
Risk factors for patient safety
Adverse events, reporting procedures and learning from errors
Patient safety reports as part of quality management
Medical device safety
Human factors as a risk to patient safety
Near miss, adverse event, and serious adverse event
Prevention of adverse events
Handling of adverse events, second victim protocol, and learning from errors