Sociala kontakterLaajuus (3 cr)
Course unit code: LUT6021
General information
- Credits
- 3 cr
- Teaching language
- Swedish
- Responsible person
- Marita Suomalainen, Vastuuopettaja
Objective
You are able to work in Scandinavian tourist attractions. You understand the language skills to be an essential part of you professional know-how. You can communicate orally and in written language in core customer situations within tourism and negotiate in good manner. You strengthen your tourism related vocabulary.
Content
Customer service (hotel, restaurant, travel agency), negotiations/meetings, taking care of Scandinavian visitors, tasks and vocabulary in tourism, tourism vocabulary, correspondence, current Scandinavian phenomena in tourism, core tourist attractions, Scandinavian culture, intercultural Scandinavian communication.