The use of Documented Data, Knowledge-Based ManagementLaajuus (2 cr)

Objective

After completing the course

- you know how the information produced is utilized in the customer's service and in the operation of the organization
- you are able to evaluate information produced in a multi-professional way
- you can assess the reliability of the information

Content

Utilization of recorded information in multi-professional social and health services
Introduction to the concepts of management: information management, personnel management, remote management, quality management and change management
Knowledge management and themes:
- The citizen as a user and user of information
- Professionals and the service system as users and users of information
- Organization and data processing
Methods of data utilization, quality of service, continuity of care and service, statistics, research
Development of knowledge management and guidance locally and nationally