Client-oriented and developing e-Services in Health Care and Social WelfareLaajuus (3 cr)

Objective

You are familiar with the social and healthcare service system.
You know the legislation that guides the rights and obligations of clients and patients.
You recognize the actors in social and healthcare services and understand the importance of multidisciplinary collaboration.
You know how social and healthcare services are supervised and guided.
You understand the significance of multidisciplinary patient/client information in patient/client care.
You understand the practices related to the interfaces of multidisciplinary patient/client information (within the organization and between organizations).

Content

Social, health and rehabilitation services
Service structures, organizational responsibility
Key legislation
Social and health guidance and supervision
Customer orientation, multifunctionality and multi-professionalism in customer service
Electronic transactions and digital services, AI (artificial intelligence)
Structured documentation in social and health services (Documentation at the interface)