Study Guide

Objective

Student:

- understands the importance of administration and the organisation of public authorities in society
- knows the main concepts and principles of public administration
- knows the key legislation related to public administration and digitalisation
- can work in public administration and e-services in accordance with the requirements of the legislation

Content

- the organisation of the authority
- doing business with the administration and good governance
- authorisation processes and appeals
- data protection and security
- accessibility, information management
- e-government and e-identification