Study Guide

Objective

- you are able to evaluate your own communication skills and you understand the feedback you have received
- you understand the processes of communication and the importance of communication skills in business
- you want to develop your Finnish language and communication skills as a part of professional skills
- you know the special features of online communication and is able to produce all kinds of texts in online environments
- you are able to act appropriately in business interaction situations and take into account other participants
- you are able to communicate as an expert in a professional, structured, benevolent and convincing manner, both in writing and orally.

Content

Persuasive presentation, planning and execution of sales speech, written reporting and fact writing, language management, online communication, online writing (blogging), communication, social networking and meeting practices; online meeting

Evaluation scale

H-5